Complex Security Technician (Fly In / Fly Out)

Johnson Controls; Fort McMurray; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Security Technician for their Fort McMurray location. This role involves complex maintenance and repair services on security systems such as CCTV and access control. The ideal candidate brings 2-5 years of relevant experience, a strong customer service orientation, and the ability to work independently and in teams. A valid driver's license is required, as traveling to different sites is part of the job.

Benefits

Comprehensive benefits package

Extensive training opportunities

On-site vehicle, tools, and equipment provided

Employee discount programs

Qualifications

• 2-5 years experience with installation and service of access control, CCTV, and intercom systems.
• Valid driver’s license required.
• Working knowledge of Windows OS and Office software.

Responsibilities

• Perform complex maintenance and repair services on security systems.
• Plan and lay out materials for service work.
• Supervise installation and ensure compliance with specifications.

Skills

Troubleshooting

Customer service

Communication

Teamwork

Education

High school / trade school graduate

2-year associate degree in a technical field

Tools

Multi-meters

Oscilloscopes

Digital analyzers

IT network systems

Job description

• Comprehensive benefits package, including retirement saving plans, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job / cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• On site Company vehicle, tools, and equipment are provided to complete all jobs.
• Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).

What you will do

Performs a variety of complex maintenance and repair services in specialized activities on access control, CCTV, intrusion alarm and intercom systems.

How you will do it

• Performs a variety of complex maintenance and repair services in specialized activities on access control, CCTV, intrusion alarm and intercom systems.
• Plans, selects, and lays out required materials for service and repair work.
• Works from drawings, schematics, blueprints, job layouts or verbal instructions and operates a variety of tools and machines incidental to operations.
• Requisition of new supplies and equipment.
• Performs all work in accordance with established safety procedures.
• Comply with all company policies and procedures and adhere to company standards.
• Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications.
• Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations
• Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
• Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition
• Manage assigned Electronic Systems service calls regarding field labour hours estimated
• Customer satisfaction through coordination, response to customer requests and problems
• Prepare reports on daily activities
• May be required to work overtime
• Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
• Complete mileage and monthly vehicle report in a timely manner.

What we look for

Required

• Requires in-depth knowledge of various maintenance fundamentals sufficient to deal with service and repairs.
• Must be able to work weekends and holidays as per shift rotation.
• Shifts are 14 days on, 14 days off. 12-hour days at Regular pay.
• Flights to & from Calgary or Edmonton to & from site are included by employer. Travel to & from Calgary or Edmonton to home may be at the cost of the employee.
• Food and accommodation provided while on site / shift.
• Pre-Employment Drug & Alcohol testing is required. Post-employment Drug & Alcohol testing can occur at any time as deemed by site rules
• No alcohol or drugs on site at any given time – work site is a dry camp
• Required to possess a valid driver’s license.
• Must be a team player committed to working in a quality environment.
• 2-5 years’ experience with installation and service of access control, CCTV, intrusion, and intercom systems
• Minimum high school / trade school graduate
• 2-year associate degree in a technical field involving electronics or computers preferred
• Demonstrated working knowledge of electricity and electronics
• Demonstrated aptitude for troubleshooting systems and performing necessary repairs
• Security experience with C-Cure 9000 is required.
• Ability to effectively work independently
• Demonstrated high level of customer service
• Able to carry and move equipment / tools weighing up to 40 pounds
• Comfortable working in an environment that may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet
• Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software
• Working knowledge of IT network systems
• Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
• Excellent verbal and written communication skills
• Ability to read and understand complex building architectural, mechanical, and electrical documents, as well as project plans, specifications, schedules, and equipment installation / operation / troubleshooting manual.

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Security Technician • Fort McMurray, Alberta, Canada