COMPLEMENTARY CARE ASSISTANT

City of Toronto; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading city organization is seeking a Health Services professional to deliver comfort care to seniors at Castleview Wychwood Towers. The ideal candidate will have a certification in aromatherapy and experience in long-term care, ensuring residents receive exceptional support. This is a full-time, permanent role with a focus on individualized care and collaboration within a multidisciplinary team.

Qualifications

• Certification/diploma as a Registered Aromatherapist & Reflexologist or equivalent.
• Experience with geriatric populations in long-term care.
• Must assess resident needs and communicate findings.

Responsibilities

• Provides comfort and relaxation to residents.
• Implements individual and group comfort care plans.
• Monitors and documents residents' responses.

Skills

Comfort care techniques

Aromatherapy

Light massage

Communication skills

Education

Certification as Registered Aromatherapist

Certified Holistic Practitioner

Tools

Word

Excel

Job description

Amendment Type: #1

Amendment Date: 06/05/2025

Reason for Amendment: Notes updated

Job ID: 49228

• Job Category: Health Services
• Division & Section: Seniors Services & Long Term Care, LTC Regional Services
• Work Location: Castleview Wychwood Towers, 351 Christie St.Toronto, M6G 3C3
• Job Type & Duration: Full-Time, Permanent
• Hourly Rate and Wage Grade: $31.60 - $34.48
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: L79 Full-time
  
• Number of Positions Open: 1
• Posting Period: 05-Jun-2025 to 19-Jun-2025

Job Description

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Major Responsibilities:

• Provides comfort, relaxation and a sense of well being to residents.
• Administers comfort care techniques including aromatherapy and light massage or other techniques.
• Assesses resident needs.
• Collaborates with the unit team and makes recommendations regarding residents who will benefit from the service and resident requests for service.
• Develops individual and group comfort care plans.
• Implements individual and group interventions for residents.
• Monitors results of interventions.
• Reports responses and outcomes to the Head Nurse, RN or RPN.
• Documents the residents health care record.
• Ensures resident safety, privacy and confidentiality.

Key Qualifications:

Your application must describe your qualifications as they relate to:

Approved certification/diploma from a community college as a Registered Aromatherapist & Reflexologist and/or Certified Holistic Practitioner or an equivalent combination of experience and education.

Experience in carrying out complementary care techniques and interventions (e.g. aromatherapy, light massage, hands-on treatment) with geriatric populations in long-term, palliative care or other healthcare settings.

Experience safely carrying out techniques that promote comfort, relaxation, and a sense of well-being.

You must also have:

• Ability to assess resident needs and communicate findings to the multidisciplinary teams.
• Ability to work as a member of a multidisciplinary team.
• Excellent written and verbal communication skills.
• Ability to utilize computer software (e.g. Word and Excel) and good keyboarding skills.
• Ability to work with minimal supervision.
• Ability to manage time efficiently.
• Ability to travel to various work locations in a timely manner.
• Must be able to work evenings and weekends.

Please note:

• As a condition of employment with the Senior Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Record Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).
• All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.