Compensation specialist

iA Financial Group; Quebec; On-site; CAD 45,000 - 75,000; Full time

Job summary

Une entreprise dynamique recherche un professionnel des ressources humaines pour gérer les demandes liées à la rémunération de la force de vente. Ce rôle implique l'analyse des transactions et la fourniture d'explications sur les règles de compensation et les bonus. Vous aurez l'occasion de travailler dans un environnement collaboratif, où votre souci du détail et votre sens du service à la clientèle seront essentiels. Rejoignez une entreprise qui valorise ses employés et s'engage à l'inclusion et à la diversité, tout en contribuant à l'innovation dans le secteur des services financiers.

Qualifications

• 2-3 ans d'expérience pertinente dans un rôle similaire.
• Bonne connaissance de la suite Microsoft Office, notamment Excel.

Responsibilities

• Analyser et traiter les demandes concernant la rémunération de la force de vente.
• Fournir un service client par email et téléphone.

Skills

Analyse des données

Service à la clientèle

Compétences en communication

Gestion du temps

Education

Diplôme collégial ou universitaire en administration

Diplôme en services financiers

Tools

Microsoft Office Suite

Job description

• Job category: Human Resources and Continuous Improvement

You are known for your attention to quality, recognized for your courtesy, adept with numbers, and possess good judgment; here is an opportunity for you.

This position will allow you to work in a dynamic environment where you will be handling inquiries related to the compensation of the sales force while providing outstanding customer service.

Primary responsibilities:

1. Analyzing and processing inquiries and modifications regarding the compensation of the sales force;
2. Providing customer service via email and phone;
3. Upon request from the sales force, analyzing transactions and providing necessary explanations referring to the commission schedule;
4. Explaining compensation rules and various bonuses to the sales force;
5. Using multiple computer systems to make changes to records and ensure follow-up;
6. Reporting abnormal situations and contributing to finding solutions in a LEAN environment;

Requirements:

1. College or university degree in administration, financial services, or related fields;
2. Minimum 2 to 3 years of relevant experience;
3. Good knowledge of Microsoft Office Suite (Excel, PowerPoint, Word);
4. Knowledge of products and financial services offered by iA Financial Group;

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See why so many people choose iA!

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.