Community Trustee

Shelter Nova Scotia; Halifax; On-site; CAD 56,000; Full time

Job summary

Shelter Nova Scotia is seeking a Community Trustee to manage financial activities and provide essential services to vulnerable community members. The role requires a degree in Social Sciences or a related field along with experience in people services and strong organizational skills. Candidates should be dedicated to supporting individuals in creating stable living situations and must possess various certifications related to crisis intervention and safety.

Qualifications

• 2 years of work experience in people services or office administration with accounting.
• Certification in Criminal Record Check, Standard First Aid/CPR, and NonViolent Crisis Intervention required.
• Intermediate proficiency in Microsoft Office applications.

Responsibilities

• Manage financial activities of the trusteeship program and provide client services.
• Assist clients in navigating government systems and manage their payments.
• Ensure compliance with OH&S regulations and participate in professional development.

Skills

Communication

User Interface

Management skills

Writing Skills

Education

Undergraduate degree in Social Sciences or diploma in Human Services

Degree or Diploma in Finance and/or Business

Tools

Sage 50 (Simply Accounting)

Microsoft Office

Job description

At Shelter Nova Scotia we provide places to stay and services to promote stability for marginalized individuals. You will contribute to a community without judgement with spaces and places for people to belong.

About the Facility

The Community Trustee Program is aneviction preventionsupport program that serves vulnerable members of society who need help stabilizing their housing and budgeting their funds. Clients are referred to the program for a variety of reasons by government agencies at the request of landlords or by personal request and we tailor our services on an individual basis depending on individual needs.

Requirements

• An undergraduate degree in Social Sciences or diploma in Human Services from a recognized educational institution or the equivalent combination of education and experience or a Degree or Diploma in Finance and / or Business or equivalent experience.
• 2 years work experience in people services i.e. health social lowincome homelessness housing or related and / or office administration with accounting or bookkeeping responsibilities.
• Certification in the following or the ability to obtain each : Criminal Record Check or Government of Canada Personnel Screening; Child Abuse Registry Check; Standard First Aid / CPR Level C; NonViolent Crisis Intervention; Applied Suicide Intervention Skills Training (ASIST); Workplace Hazardous Materials Information System (WHMIS)

Hours of Work

40 hours per week Monday to Friday 8 hours per day including some flexibility. This is an awake position staff are required to stay awake alert and vigilant at all times while on duty.

Salary $55200 annually

Application Deadline : 8 : 00am Friday May 16th 2025

Benefits Upon completion of probation

Employee Assistance Program (EAP)

Shelter Nova Scotia is committed to building a diverse and inclusive community without judgement. We value people for who they are the uniqueness they bring and the opportunities to learn from our differences. We welcome applications from members of diverse communities.

Job Description : Community Trustee

Summary : This position provides for the overall daytoday activities of services to clients regarding financial management of a trusteeship program and other client services as to the Director of Finance through the Senior Community Trustee this position is responsible for the overall operating of the program while promoting eviction prevention and quality support to clients.

Responsibilities

Respond to requests for information from government agencies banks vendors such as landlords NS Power etc.

Contact government personnel to request information regarding clients payments

Process cheques from NS Department of Opportunities and Social Development or Service Canada for clients.

Mail client income statements if needed / requested

Pay monthly bills for clients including rent power phone fines medications and insurance as per the clients requirements act as second authorized signature on cheques

Provide / distribute online payments cheque to clients for personal monies on as often as a weekly basis if required; provide letter to the bank for cashing; act as signatory on cheques

Develop and maintain relationships with clients; respond to requests for assistance from clients especially when changes are required or changes have been made to their payments etc.

Assist clients with paperwork such as subsidy applications / renewals and Nova Scotia Provincial Housing Agency annual reviews

Receive and deliver clients income tax information for filing purposes

Respond to requests for assistance from the Department of Opportunities and Social Development personnel in the provision of their service to the client

Provide for the overall daytoday activities required for the trusting of money for clients

Actively engage with clients to provide direct services to clients such as assisting them to navigate the various government systems by providing information preparing or interpreting correspondence

Identify when a client needs to be calmed down or the situation needs to be deescalated by building rapport and empathizing with the client; ask for assistance when necessary

Enter receivables and payables into accounting software; perform monthly reconciliation of banking activity and accounting software entries and send to Finance Department; respond to requests for information

Backup electronic files on a regular basis; archive paper files regularly

Regularly use Microsoft Word Excel and Outlook Sage Accounting software

Compile statistics respecting to the program

Monitor office supplies and submit orders to House Manager as required

Develop and maintain relationships with personnel of the NS Department of Opportunities and Social Development other community service providers such as shelters and homeless services providers

Work toward providing a housing first model for the users of the services

Complete forty hours of professional development annually by attending workshops seminars webinars reading books and journals completing projects watching movies developing and / or providing new training modules giving external and / or internal presentations etc.; provide a 500word reflection on each activity

Assisting with general cleaning at MTP as required

Prepare deposits and deliver to financial institution as required

Participate in the client Identification Program (obtaining government ID)

Perform other related duties as assigned

Occupational Health and Safety

Be knowledgeable of the Nova Scotia OH&S Act and regulations and abide by same

Comply with the employee responsibilities as outlined in the Internal Responsibility System for OH&S and cooperating with occupational health and safety initiatives.

responsible for following safe work procedures; using personal protective and safety equipment as required reporting any illness or injury immediately to their manager; reporting unsafe acts and unsafe conditions

An undergraduate degree in Social Sciences or diploma in Human Services from a recognized educational institution or the equivalent combination of education and experience or Degree or Diploma in Finance and / or Business or equivalent experience

2 years work experience in people services i.e. health social lowincome homelessness housing or related and / or office administration with accounting or bookkeeping responsibilities.

Experience with Sage 50 (Simply Accounting) is an asset

Intermediate level of proficiency in Microsoft Office

Certification in the following or the ability to obtain each : Criminal Record Check; Standard First Aid / CPR Level C; NonViolent Crisis Intervention; Applied Suicide Intervention Skills Training (ASIST); Workplace Hazardous Materials Information System (WHMIS)

Knowledge of homelessness and NS Department of Opportunities and Social Development

Strong knowledge of the policies procedures structure mission and mandate of Shelter Nova Scotia

Ability to pass the Child Abuse Registry check and / or Government of Canada Personnel Screening

Key Skills

English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Community • Halifax, Nova Scotia, Canada