Community Support Worker - Relief

Theseed; Kamloops; On-site; CAD 30,000 - 55,000; Full time

Job summary

The Mustard Seed Kamloops seeks Community Support Workers to impact the community positively. Responsibilities include building relationships, providing assistance to vulnerable populations, and collaborating with local partners. Candidates should possess a relevant diploma or experience in human services and must be adaptable in a dynamic environment.

Qualifications

• Experience with individuals facing substance abuse and mental health issues is an asset.
• Good knowledge of local First Nations culture is considered an asset.

Responsibilities

• Foster relationships with community members and stakeholders.
• Assist community members in achieving personal goals.
• Provide crisis intervention when necessary.

Skills

Communication

Conflict Resolution

Collaboration

Education

Diploma/certificate in human services or social work

Job description

Job Category: Community Impact and Programs

Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communications skills, and have experience in human services or social work? The Mustard Seed Kamloops is seeking a Community Support Worker.

The Community Support Worker will work closely with community members, other staff and community partners at the outdoor gathering space located downtown. In this position the Community Support Worker is responsible for building healthy relationships, creating a safe space and assisting the vulnerable population in their life journey.

Position Type: Fixed- Term, Casual
Position Duration: June to September 2025
Schedule: Location schedule is Tuesday to Sunday, 9:30 to 5:30Reporting to: Street Level Supervisor
City: Kamloops, BC
Wage: $26.50 per hour
Number of Positions to Fill: 3
RFR #: 1474

DUTIES AND RESPONSIBILITIES:

• Foster meaningful relationships with community members, volunteers, coworkers, supervisors, and other stakeholders.
• To assist and advocate for community members on their personal goals by collaborating with community partners and other Mustard Seed programs.
• Aid in the development, implementation, and facilitation of programs that support and nurture the community.
• Manage conflict and provide crisis intervention as required.
• Ensure services are delivered in a respectful and safe environment while enforcing expected code of conduct and ensuring cleanliness of the facilities.
• Maintain specific records, stats and incident reports.
• Participate in briefings and de-briefings with both staff and volunteer groups when necessary.
• Support and work alongside volunteers, act as a positive Mustard Seed ambassador.
• Abide by all Health & Safety protocols including completing a report for all incidents that occur, including near misses, in a timely manner.

MINIMUM QUALIFICATIONS AND SKILLS

• Diploma and/or certificate in human services, social work or relevant fields is an asset.
• A demonstrated passion to be involved in ending poverty in British Columbia is essential.
• Experience working with individuals with substance abuse issues and mental illness is an asset.
• Ability to prioritize tasks in a fast pace environment.
• Adaptable and flexible.
• Good knowledge of local First Nations culture is considered an asset.
• Strong communication (written and verbal) and conflict resolution skills.
• A proactive and self-starter individual.
• A team player, who works collaboratively and has a ‘teachable spirit.’
• Ability to work independently and in a cross-functional team.
• Integrity, discretion and tact dealing with confidential matters.
• Valid Standard First Aid, Non-Violent Crisis Intervention (NVCI), Food Safety Certification, and any other relevant training is strongly desired.

WORKING CONDITIONS

• As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith.
• Moderate physical effort (standing, walking, sitting, lifting) as staff will be stationed outdoors for the entirety of the shift.
• The position will require ongoing compassionate care, frequent manual labor, conflict resolution, de-escalation and organizational ability while working directly with a vulnerable population.
• This position is often fast-paced and requires moderate amount of mental effort to analyze information and problem solve.
• Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive.
  • Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS

• An Employment Background Check is required for all positions at The Mustard Seed.
• As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

NOTE

• Your privacy is important to us. The information we collect is used solely for consideration for employment.
• We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements.
• No phone calls please.
• Please visit our careers page to see more job opportunities.