Community Support Worker - Float (Permanent Full-Time)

Job Description

The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone.

Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavor to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement.

We have one (1) permanent full-time position working 37.5 hours per week. This position will be working from Monday to Friday, 0800 - 1500.

The Float positions must be flexible to work with different clients and are ideal for those who enjoy variety and a dynamic work environment.

This posting closes on May 29, 2025.

Program Summary

The Calgary Alternative Day Options (CADO) program is a community-based day program serving adults with disabilities. The program occurs in inclusive settings which allow natural interaction with a variety of people. Clients can choose to do one or more of the following: self-employment, volunteering, recreation & leisure. For each of these options, clients are supported to set goals, develop new skills, and create natural supports within the community.

Job Summary

The Community Support Worker (CSW) is an essential role to the service Calgary Alternative Support Services Inc. (CASS) provides to clients. This role supports clients to build a strong sense of empowerment; the ability to make positive decisions and help establish themselves as a part of their community; and provide development and stability in our client’s daily activities.

This role is responsible for establishing professional boundaries with the client; providing guidance to the client regarding emotional support, daily living skills, and engaging with community resources based on the goals laid out in their Individual Support Plan (ISP).

Key Responsibilities

Client

• Establish respectful and professional boundaries while developing positive working relationships with clients;
• Assist clients in the development and monitoring of goals and objectives indicated in their Individual Support Plan (ISP);
• Support individuals in specifically identified areas to live independently or increase independence in the community, including daily living skills, community inclusion, recreation & leisure activities, and health management as directed by the client coordinator;
• Establish and maintain a positive professional relationship with client guardians and other supports where applicable.

Agency

• Understand and adhere to CASS Policies & Procedures and program-specific expectations as defined in program Operations Manuals;
• Check email communications at the beginning of every shift;
• Complete client and agency-specific paperwork in a timely manner, including timesheets, expenses, summaries, hazard reports, incident reports;
• Participate in the CASS Health & Safety program and adhere to policies in accordance with CASS and Alberta OHS legislation;
• Maintain valid certification in all required training and any additional training needed based on client support needs.

Culture

• Model and demonstrate CASS values in all interactions;
• Show respect and collaboration with all stakeholders;
• Give and receive honest, balanced feedback.

Qualifications

Post-secondary education in Human Services.

Skills

• Maintain confidentiality;
• Strong verbal and written communication skills;
• Approach situations positively;
• Adapt communication styles;
• Show patience;
• Knowledge supporting adults with developmental disabilities is preferred;
• Hold current First Aid/CPR/AED certification;
• Provide a police check with a vulnerable sectors search satisfactory to CASS.

Other Skills and Requirements

• Having a vehicle and valid driver's license is an asset;

This position falls under the Caregivers Act. For full details, visit: Caregivers – Employment standards exceptions | Alberta.ca

If referred by a current CASS staff member, please mention their name in your cover letter for our referral program. We thank all applicants; only those selected for an interview will be contacted. No phone calls please.