Community Services Worker, Sexual Assault Coord - Crime & Trauma-Informed Support Services Coord

City Of Edmonton; Edmonton; On-site; CAD 67,000 - 86,000; Full time

Job summary

The City of Edmonton is seeking a compassionate Sexual Assault Coordinator to provide specialized support and advocacy for individuals affected by sexual violence. This role involves working closely with survivors and community partners to ensure trauma-informed, culturally sensitive responses, while also addressing service gaps and enhancing community awareness of available resources.

Qualifications

• Minimum two years related work experience in trauma-informed client support.
• Experience supporting survivors of sexual assault and coordinating with legal or medical systems.
• Ability to work independently and adapt quickly to change.

Responsibilities

• Provide trauma-informed support and crisis intervention to victims of sexual violence.
• Conduct client-centered needs assessments and case conferences.
• Collaborate with community partners to deliver coordinated services.

Skills

Trauma-informed support

Crisis intervention

Collaboration

Problem solving

Conflict resolution

Education

University graduation in Social Sciences

Two-year diploma in social services

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The Crime and Trauma-Informed Support Services Unit (CTSS) is seeking a compassionate, self-motivated professional to fill the role of Sexual Assault Coordinator. This position provides specialized support, advocacy, and coordination for individuals affected by sexual violence. The role involves working closely with survivors, investigators, and community partners to ensure trauma-informed, survivor-centered, and culturally sensitive responses to sexual assault cases. The responsibilities of this position include:

• Provide trauma-informed support, crisis intervention, and resource referrals to victims of sexual violence.
• Conduct client centered needs assessments, case conferences and ongoing support from referral through to file resolution in court.
• Collaborate with CTSS Volunteer Advocates and EPS investigative units to deliver coordinated services.
• Identify gaps in service and work with a diverse group of community members to develop and implement effective strategies to mitigate these gaps.
• Work collaboratively with other EPS Units along with other CTSS Coordinators to ensure the community receives a high level of service.
• Build and strengthen relationships to foster trust and enhance community awareness of victim supports and resources available at the municipal. Provincial and federal levels.
• Prepare statistical reports, drafts/update policy, report on program outputs and other related duties as required.
• Develop and maintain strong stakeholder partnerships and identify appropriate community resources relevant to the client’s served.
• Serve as a liaison between CTSS, the EPS, the Sexual Assault Section, community partners and other Law Enforcement Agencies.

Portfolios may be adjusted at the discretion of unit leadership, in alignment with evolving organizational and community needs, and based on operational requirements.

Qualifications

• University graduation in Social Sciences from a recognized university or a two (2) year diploma from a community college or technical institute in social services plus two (2) years’ related work experience in social services. Employees with a degree (BSW, MSW) or diploma in Social Work must be registered with the Alberta College of Social Workers.
• Minimum two (2) years’ related work experience in trauma-informed client support or sexual violence response.
• Working knowledge of the Canadian Criminal Justice System, how it relates to victim services and a demonstrated understanding of the “victim experience” and the Victims Bill of Rights.
• Experience providing trauma related supports, engaging, and collaborating with other community partners who provide front line support to those who have experienced trauma.
• Experience providing client support immediately following a traumatic event and working in environments providing front-line support.
• Experience supporting survivors of sexual assault and coordinating with legal or medical systems.
• Ability to work independently with the ability to adapt quickly to change.
• Demonstrated understanding of trauma informed principles and how to apply them.
• GBA+ certification and intersectional understanding of gender-based violence.
• Experience in partnerships working with organizations who support a diverse population of people who have experienced trauma.
• Demonstrated knowledge and experience of the various stages of grief and types of loss, as well as knowledge of intergenerational trauma.
• First Responder to Sexual Assault and Abuse Training would be considered an asset.
• Knowledge of third-party reporting options and sexual assault evidence protocols would be considered an asset.
• Working knowledge of addiction and mental health would be considered an asset.
• Demonstrated knowledge and Curriculum Design of Adult Learning Principles and Theories would be considered an asset.
• A Certificate of Advocate Training from the Solicitor General and coordinator training would be considered an asset.
• Completion of training in Trauma-Informed practice. Training in non-violent crisis intervention, suicide prevention, and conflict resolution is considered an asset.
• Ability to work closely alongside investigators, maintain high levels of confidentiality concerning the release of sensitive investigative material and grasp of the appropriate levels of information release.
• Demonstrated leadership, management, problem solving and conflict resolution skills and the ability to work collaboratively in a team environment.
• Demonstrated ability to work collaboratively with law enforcement while building effective relationships within the communities served.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Must possess a valid Class 5 Alberta’s Driver’s license. Must complete a City Driver’s License application. Must also have access to own vehicle and provide written proof of current public liability and property damage insurance to a minimum of $1,000,000. EPS will reimburse mileage for any private vehicle usage during assigned duties. Client transport is not required.

Hours of Work: 40 hours per week. Monday to Friday. After-hours callout on a rotational schedule. (Weekend shifts may be required)

Salary Range: 21B, Salary Grade: 017, $32.42 - $40.72 (Hourly), $2,593.90 - $3,258.20 (Bi-Weekly), $67,701.31 - $85,037.98 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Include a current resume and covering letter with your online application.
• Please note that the option to work remotely is not available at this time.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise as required by Human Resources Division.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

HR Technician: CS

Classification Title: Community Services Worker
Posting Date: May 21, 2025
Closing Date: Jun 4, 2025 11:59:00 PM (MST)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Union Building, 10319 106 Avenue, Edmonton, AB T5H 0P4 Edmonton T5H 0P4