Community Services Program Coordinator

salvationarmyca; Guelph; On-site; CAD 52,000 - 76,000; Full time

Job summary

The Salvation Army Canada in Guelph is seeking a Community Services Program Coordinator to support, create, and deliver transformative community programming aligned with our mission. You will foster client engagement, work with volunteers, and lead initiatives like the annual Christmas Hamper Program.

You will collaborate with the Community Services Manager and the Guelph Citadel leadership team to strengthen existing programs and explore new opportunities that address community needs and

Qualifications

• Experience designing and delivering community programming.
• Ability to coordinate food procurement and distribution.
• Strong engagement with clients and volunteers to build relationships.

Responsibilities

• Support and enhance Community Services programs aligned with TSA mission.
• Lead and oversee the Christmas Hampers program.
• Collaborate with the Community Services Manager and Guelph Citadel leadership.

Skills

Program development

Food procurement

Client engagement

Volunteer engagement

Team collaboration

Outreach initiatives

Leadership

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary: The Community Services Program Coordinator is responsible for supporting the current Community Services programs along with creating and delivering a broad range of relevant transformative programming and special events that reflects The Salvation Army's mission and meets the evolving needs of the community. This role foster meaningful relationships, supports client engagement, and strengthens holistic service delivery. Key areas include program development, food procurement, client and volunteer engagement, team collaboratoin, and outreach initiatives as well as leadership of the annual Christmas Hamper Program.

The work of this position supports the organizational desire to move from transactional distribution services toward relational and transformational ministry. Working collaboratively with the Community Services Manager and leadership ministry team of Guelph Citadel, they will support and strengthen existing Community Services programs while thoughtfully identifying and developing opportunities for new initiatives where a spiritual focus can be meaningfully integrated, allowing The Salvation Army's mission and vision to come to life.

ACCOUNTABILITIES:

• Ensure the ministry objectives are consistently accomplished and that a spiritual focus is applied to all program initiatives.
• Ensure that all duties are completed in accordance with the principles, standards, policies, and procedures of The Salvation Army.
• Assist the Community Services Manager with ongoing strategic planning to ensure programming reflects client needs as these may evolve; monitor and evaluate program delivery and outcomes; assess community needs and review client feedback to determine potential alternate programing and develop a strategy for the implementation of such programs.
• Work with the Community Services Manager to ensure that programs (including program reviews, inspections, and audits) meet contractual, legal, and internal requirements.
• Ensure compliance with policies and procedures as it relates to external funders.
• With the oversight of the Community Services Manager, support, strengthen, and evaluate current programming, while researching, planning, developing, and delivering creative, innovative, and responsive programs that address community needs and strengths.
• All programming is to be relationally focused, support transformational change, and support the social, emotion, and spiritual needs of participants. i.e., may include, Red Cap, Anger Management, EAL (Love New Canadians), Alpha, Life Skills classes, etc.
• Provides oversight for both transformational programs and essential transactional services such as food support and basic needs assistance.
• Create a safe space for clients and their families where they can explore their practical, social, emotional, and spiritual needs.
• Through conversation and prayer, shares the hope and love of Jesus in a manner that supports and respects the faith journey of our clients and their families.
• Ensure a spiritual dynamic, and focus, in all programming, including facilitated access for clients to pastoral services and other church-based programs.
• Work with other CS and ministry staff to maintain, promote, and improve the profile of TSA Guelph Citadel and CS programs within the community; actively promote the Guelph Citadel and CS programs to clients.
• Help strengthen integration between the Corps and Community Services by identifying and coordinating shared program opportunities (e.g., the Loft Library) that meet both church and community needs.
• Cultivate a community of practice with internal staff and external partners.
• Network with referral agencies and/or other community sources as required. Refer clients to other community resources where appropriate.
• Actively promote a positive environment across all programs, ensuring all individuals (volunteers and participants) are treated with dignity, courtesy, and respect.
• Collaborate with Community Services Manager and staff to implement programs.
• In consultation with the Community S