Community Services Manager | Remote

Crossing Hurdles; United States; Remote; CAD 69,000 - 138,000; Part time

Job summary

Crossing Hurdles is seeking a Social and Community Service Manager for a remote hourly-contract role. You will guide social and community program strategy, analyze cases, and collaborate with teams to inform AI training data.

The role emphasizes clear communication, ethical practices, and the ability to translate complex information for diverse audiences, while working in a flexible, technology-driven environment.

Qualifications

• Experience in social and community service management.
• Excellent written and verbal communication with attention to detail.
• Strong analytical and critical-thinking abilities.
• Ability to simplify complex information for diverse audiences.
• Comfort working in a remote, collaborative, and technology-driven environment.
• Commitment to ethical practices, accuracy, and confidentiality.
• Proficiency with digital tools and collaboration platforms.

Responsibilities

• Provide subject matter expertise in social and community service management for AI training.
• Analyze case studies and real-world scenarios to inform AI system behavior.
• Collaborate with cross-functional teams to integrate industry knowledge into AI models.
• Evaluate AI-generated content and recommend improvements for accuracy and relevance.
• Develop realistic workflows, decision-making paths, and intervention strategies.
• Stay updated on industry trends, regulations, and best practices.
• Communicate insights and findings through clear documentation and discussions.

Skills

Communication skills

Analytical thinking

Remote collaboration

Ethical practices

Digital tools

Confidentiality

Tools

Collaboration platforms

Job description

Position: Social and Community Service Manager

Type: Hourly contract

Compensation: $50 - $100/hour

Location: Remote

Commitment: 10–40 hours/week

Role Responsibilities

• Provide subject matter expertise in social and community service management for AI training.
• Analyze case studies and real-world scenarios to inform AI system behavior.
• Collaborate with cross-functional teams to integrate industry knowledge into AI models.
• Evaluate AI-generated content and recommend improvements for accuracy and relevance.
• Develop realistic workflows, decision-making paths, and intervention strategies.
• Stay updated on industry trends, regulations, and best practices.
• Communicate insights and findings through clear documentation and discussions.

Requirements

• Strong experience in social and community service management or a related field.
• Excellent written and verbal communication skills with attention to detail.
• Strong analytical and critical-thinking abilities.
• Ability to simplify complex information for diverse audiences.
• Comfort working in a remote, collaborative, and technology-driven environment.
• Commitment to ethical practices, accuracy, and confidentiality.
• Proficiency with digital tools and collaboration platforms.