Community Service Worker

Government of Manitoba; Winnipeg; On-site; CAD 64,000 - 92,000; Full time

Job summary

The Government of Manitoba is seeking an empathetic Social Services Worker 4 for a full-time role within the Department of Families in Winnipeg. The role involves providing case management services to individuals and families accessing Community Living disAbility Services and Children's disAbility Services, facilitating support for adults with intellectual disabilities and children with disabilities. Candidates are expected to manage high-volume caseloads, possess strong communication skills, and work collaboratively in a multi-disciplinary environment.

Benefits

Comprehensive benefits package including health care and pension plan.

Maternity/paternity leave and family-related leave.

Qualifications

• Post-secondary education in social services required.
• Experience in case management and risk assessments is essential.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Provide case management services to individuals and families.
• Work as a member of a service delivery team.
• Utilize social work theory and methods for intervention strategies.

Skills

Strong verbal communication skills

Strong interpersonal skills

Excellent time-management

Education

Post-secondary education in social services

Tools

Microsoft Office Suite

Job description

SP4 Social Services Worker 4

Regular/full-time

Department of Families

Regional Social Services, Community Services and Supports

Winnipeg MB

Advertisement Number: 44351

Salary(s): SP4 $64,910.00 - $91,312.00 per year

Closing Date: July 6, 2025

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This competition is designated for Indigenous people. Only applicants who self-declare at the time of application will be eligible for further consideration.

An eligibility list may be created to fill similar positions and if established will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

The Department of Families is seeking highly qualified and empathetic individuals to fill various Community Service Worker positions within the Winnipeg area.

Community Living disABILITY Services (CLdS) is a program that offers a range of day and residential services aimed at providing adults with severe intellectual impairments the opportunity for independence in a community setting to the extent possible for each individual. The population served includes adults who are diagnosed with an Intellectual Disability and who require assistance to meet basic needs with regard to personal care or management of property. CLdS supports that are potentially available include residential and day services, protection services, and other related support services.

Children’s disABILITY Services (CdS) is a program with the goal of providing supports and services for families parenting a child with disabilities in their home and community. Services potentially available consist of case management, counselling, early intervention, respite services, summer supports, behavioural psychology and other professional services. Services are provided based on assessed need and resources available

The Manitoba Government has a comprehensive benefit package which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group life insurance, maternity/paternity leave, family related leave, and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers).

To be considered for this competition, you are required to submit the application screening form, a resume and a cover letter. Note: Only those who submit an application screening Form, Resume and Cover Letter will be considered.

Conditions of Employment:

• Must be legally entitled to work in Canada
• Must be able to provide and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search.
• Must have a valid full stage Class 5F driver's licence, access to a vehicle and the ability to travel within the Province of Manitoba for government business purposes.
• Must be able to provide and maintain a satisfactory Child Abuse Registry Check.
• Must be able to provide and maintain a satisfactory Adult Abuse Registry Check.
• Must be available to work evenings, weekends and statutory holidays when required.
  
  

Qualifications:

Essential:

• Post-secondary education in the social services field. This may include a certificate, diploma or degree. An equivalent combination of education, training and experience within the social services field may be considered.
• Case management experience in an integrated services environment that includes brief counselling, conducting assessments, service planning and coordination, resource development and follow-up.
• Experience working with children with disabilities or vulnerable adults and their families, providing supports based on the individual needs of the participants.
• Experience conducting risk assessments with participants and their family members
• Experience with crisis intervention and protection services.
• Strong verbal communication skills with the ability to effectively communicate or deliver difficult messages or information to clients.
• Effective written communication skills to write clear and concise correspondence to a variety of audiences including detailed reports.
• Strong interpersonal skills including the ability to interact calmly, sensitively, respectfully and in a non-judgmental manner to resolve conflict effectively with diverse stakeholders.
• Excellent time-management and organizational skills including with the ability to manage high-volume caseloads and competing demands within in a complex and fast-paced work environment.
• Ability to work effectively in a team environment with participants, other programs and external resources as well as working independently by exercising initiative within a multi-disciplinary team.
• Proficiency in Microsoft Office Suite (Word, Excel and Outlook) or similar software applications.
  
  

Desired:

• Knowledge of the Children’s disAbility Services Program (CdS).
• Knowledge of the Community Living disAbility Services Program (CLdS).
• Ability to read, write and verbally communicate in French.
  
  

Duties:

Reporting to the Community Social Service Supervisor (CSSS), this is a social services position within the Community Services and Supports Division of the Department of Families. The incumbent in this position provides case management services to individuals and/or families who are accessing services in the Community Living disAbility Services and/or Children’s disAbility Services programs. The incumbent is expected to work as a member of an established service delivery team and use sound independent judgement. The incumbent uses the professional application of social work theory and methods to deliver discipline-based services and intervention strategies to individuals and families through the following steps of the case management process.

Apply to:

Advertisement # 44351

Talent Acquisition

Human Resource Services

600-259 Portage Avenue

Winnipeg, MB , R3B 2A9

Phone: [phone]

Fax: [phone]

Email: [e-mail]

When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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