Community Service Worker

Government of Manitoba; Winnipeg; On-site; CAD 66,000 - 94,000; Full time

Job summary

The Government of Manitoba is seeking qualified candidates for the Community Service Worker (SP4) role in Winnipeg. You will participate in a service coordination team and act as lead among health, education, and child welfare agencies to deliver family-centered services.

You will assess, plan, implement, and monitor services for children, families, or vulnerable individuals, collaborate with professionals, advocate for clients, and help transitions to childcare and school systems.

Qualifications

• Post-secondary education in the social services field; Bachelor of Social Work preferred.
• Case management experience in an integrated services environment with brief counselling, assessments, planning and coordination.
• Experience with children with disabilities or vulnerable adults and their families, providing supports based on individual needs.
• Experience conducting risk assessments with participants and their families.
• Experience with crisis intervention and protection services.
• Strong interpersonal skills to interact sensitively and constructively with diverse stakeholders.
• Excellent time-management and organizational skills for high-volume caseloads in a fast-paced setting.
• Ability to work independently within a multi-disciplinary team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software applications.

Responsibilities

• Lead or participate in a Service Coordination team with health, education, and child welfare agencies.
• Act as liaison between families, advocates, and government/community-based agencies.
• Deliver family-centred and person-centred services and interventions.
• Assess, plan, implement, monitor, and coordinate protection and support services.
• Support transitions to childcare and school, coordinate day activity programming and advocate for clients.

Skills

Case management

Crisis intervention

Interpersonal skills

Time management

Independent work

MS Office

Education

Bachelor of Social Work preferred

Tools

Microsoft Office Suite

Job description

Regional Social Services , Community Services and Supports

Advertisement Number: 45713

Salary(s): SP4 $66,139.00 - $94,055.00 per year

Closing Date: October 18, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people and persons with disabilities. Applicants are requested to self-declare at the time of application.

An eligibility list may be established to fill regular, term, part-time and/or full-time positions and will remain in effect for 6 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

Introduction

The Department of Families is seeking qualified candidates to fill positions of Community Service Worker (SP4) in Winnipeg, Manitoba.

Candidates are REQUIRED to submit a resume and cover letter in Word or fillable PDF format only.

Duties

The Community Service Worker (CSW) for Community Living disABILITY Services (CLdS)/Children's disABILITY Services (CdS) will participate in, and often act as the lead on, a Service Coordination team, which may include Health, Education and Early Childhood Learning, child welfare agencies, private non-profit agencies, Justice, Employment and Income Assistance (EIA), and Manitoba Supports for Persons with Disabilities (MSPD). The CSW is a liaison between families, advocates, other government and community-based agencies, and the individuals they serve. You will use a family-centred/person-centred approach to deliver discipline-based services and intervention strategies to individuals and families. The CSW is responsible for the coordination and delivery of protection services, support services, crisis management, and the Substitute Decision-Making process as outlined in The Adults Living with an Intellectual Disability Act.

The work is fast-paced and challenging. You will assess, plan, implement, and monitor services on behalf of children, families, or vulnerable individuals. You will collaborate with other professionals, advocate for program clients, plan successful transitions to childcare, the school system, and alternate placements, coordinate day activity programming, counsel program clients, and represent CLdS/CdS to other stakeholders, the community, and families. CSWs are often required to assist with issues arising from domestic violence, trauma, disability, abuse, mental and emotional challenges, loss, addiction, homelessness, and family breakdown. Developing the necessary supports and network of services that enable an individual to gain independence, reach their full potential, and strengthen their ability to function successfully despite these challenges is extremely rewarding. As a CSW, you will positively impact the lives of families, children, and clients, enhancing their experiences moving forward.

Qualifications

• Post-secondary education in the social services field (Bachelor of Social Work preferred). Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service
• Case management experience in an integrated services environment that includes brief counselling, conducting assessments, service planning and coordination, resource development and follow-up
• Experience working with children with disabilities or vulnerable adults and their families, providing supports based on the individual needs of the participants
• Experience conducting risk assessments with participants and their family members.
• Experience with crisis intervention and protection services
• Strong interpersonal skills including the ability to interact sensitively, respectfully and in a non-judgmental manner to resolve conflict effectively with diverse stakeholders
• Excellent time-management and organizational skills including the ability to manage high-volume caseloads and competing demands within a complex and fast-paced work environment.
• Ability to work independently and exercise initiative within a multi-disciplinary team
• Proficiency in Microsoft Office Suite (Word, Excel and Outlook) or similar software applications

Conditions of Employment

• Must be legally entitled to work in Canada
• Must have a valid Full Class 5 Manitoba driver's licence, access to a vehicle and the ability to travel within the Province of Manitoba for government business
• Must be able to provide and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search
• Must be able to provide and maintain a satisfactory Child Abuse Registry Check
• Must be able to provide and maintain a satisfactory Adult Abuse Registry Check
• Must be able to work on a regular rotation, including evenings, weekends, and statutory holidays as required

Why Work For Manitoba Government?

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

• Defined pension plan
• Life insurance coverage
• Long-Term Disability Plan
• Employer paid health care benefits including health, dental and vision
• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more
• Annual health spending account for eligible employees

Commitment to Health and Wellness

• Employee and Family Assistance Program
• Paid time-off including sick leave, wellness days and family related leave days
• Flexible work arrangements for eligible positions
• Generous vacation entitlements, increasing with years of service
• Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as in-house training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.