Community Safety Worker

Ottawa Community Housing Corporation; Ottawa; On-site; CAD 35,000 - 55,000; Part time

Job summary

An established industry player is looking for a dedicated Community Safety Worker to enhance tenant safety and well-being. This role involves building relationships with tenants, addressing their security needs, and collaborating with local partners. You'll face exciting challenges daily, making a meaningful difference in the community. If you have a passion for safety and community service, this part-time position offers opportunities for growth and career advancement in a supportive environment.

Benefits

Comprehensive compensation package

Flexible work options

Professional development opportunities

Health and wellness programs

Qualifications

• Two years of experience providing safety services to diverse clients.
• Knowledge of safety legislation and crime prevention strategies.

Responsibilities

• Promote safety by being present and approachable in the community.
• Respond to tenant inquiries and work collaboratively to address safety needs.

Skills

Problem-solving skills

Interpersonal skills

Communication skills

Flexibility and adaptability

Education

College diploma in Law and Security

Relevant university degree

Tools

Microsoft Office

Database management

Job description

NOTE: This posting is being used for the purpose of creating a candidate pool for future openings.

Join us at Ottawa Community Housing, where we are more than a home to about 33,000 tenants across approximately 15,000 homes. As Ottawa's largest social and affordable housing provider, ranking second largest in Ontario and fourth largest in Canada, we're committed to enhancing tenant well-being through partnerships with local service providers and support agencies.

At OCH, diversity and equal opportunities are at the core of our workplace culture. We strive to mirror the vibrant communities of our city and have been honoured as the National Capital Region's Top Employer every year since 2018.

WE ARE PROUD BECAUSE EVERY DAY WE MAKE A DIFFERENCE!Together, we're transforming tenants' lives by “providing more than a home, because we care”.

What we offer:

Joining OCH means making a meaningful difference every day. We provide opportunities to positively impact your community in multiple ways. Recognizing that our employees are the cornerstone of our organization, we offer a comprehensive and competitive compensation and benefits package, flexible work options, professional development opportunities, health and wellness programs, and more.

What we seek:

OCH is currently seeking a dedicated Community Safety Worker (CSW) to assist our tenants with their security needs and maintain the safety of our communities. Under the guidance of the Manager of Community Safety Services, the CSW will build positive relationships with our tenants and will work in collaboration with our internal and external partners to create a safe place for our tenants to call home.

Community Safety Worker with OCH:

Providing safety and peace of mind to our tenants are the main objectives of our organization. As a CSW, you will be the trusted friend and protector of the children, families, and individuals living in our communities by bringing peace and security to their homes. You will be the ally that the tenants will look up to when they need help.

As a Community Safety Worker, you will:

· Promote safety and security by being present and approachable in the community

· Respond to tenant inquiries and complaints

· Work collaboratively with tenants to address safety needs and empower tenants to achieve safer communities

· Work in alignment with OCH protocols and directives

· Support the implementation of safety planning

· Investigate and respond to complaints

· Identify situation that require emergency services

· Prepare reports related to various incidents

· Provide evidence and testimony to support legal actions by OCH and law enforcement agencies

· Build collaborative relationships with external partners such as Ottawa Police Services

· De-escalate and resolve situations by using conflict resolution strategies

· Ensure that personal information of tenants is treated confidentially

· Work in collaboration with on-call maintenance staff to support them after-hours

As a Community Safety Worker, you can look forward to:

· A fast-paced environment with exciting challenges to overcome

· Unique and ever-changing work tasks every new day

· Opportunities for growth and career advancement

What you bring:

Education & Experience:

A typical candidate will have the following qualifications and experience. Exceptional candidates with different qualifications will be considered at the discretion of the employer if demonstrated experience, knowledge, and ability warrant.

· College diploma in Law and Security, Social Services, or a related program

· A relevant university degree is an asset

· Two years of professional experience providing safety services involving conflict resolution and community-based problem solving to diverse and vulnerable clients

· Oral fluency and reading and writing abilities in English is required

· Knowledge of legislations relating to safety and security, social housing, and Municipal Freedom of Information and Privacy Act

· Knowledge of crime prevention through environmental design

· Knowledge of various social challenges faced by vulnerable population and marginalized communities

Skills and abilities:

· Excellent problem-solving skills

· Demonstrate flexibility and adaptability

· Outstanding interpersonal, teamwork, and communication skills

· Ability to follow protocols and work without close supervision

· Ability to speak French and/or additional languages commonly used by OCH tenants is an asset

· Proficiency in Microsoft Office and familiarity with database management

· Ability to work rotational shifts – afternoons, nights, weekends, and holidays

Other requirements:

· Current CPR and First Aid certification

· Security Licence

Work conditions:

This is a work on-site, part-time position.

OCH is committed to providing accommodations for people with disabilities. If you require an accommodation, please notify Human Resources and we will work with you to jointly address your needs.