Community Resource Centre Worker

The Salvation Army; Medicine Hat; Presencial; CAD 29.000 - 37.000; Jornada completa

Descripción de la vacante

The Salvation Army’s Community Resource Centre in Medicine Hat seeks a dedicated worker to provide basic necessities and ongoing supports. You will assess needs, coordinate referrals, and oversee meal programs to help families increase their capacity over time.

Responsibilities include documentation, liaison with community agencies, and ensuring safety standards. A two-year post-secondary program and relevant licenses are required; the role involves serving with integrity and teamwork.

Formación

• Completion of a formal post-secondary program of two academic years.
• Two years of relevant experience.
• Certified in First Aid/CPR, Safe Food Handling and Non-Violent Crisis Intervention/Professional Assault Response Training.
• Valid Alberta Class 5 Driver’s License and clean driver’s abstract.

Responsabilidades

• Assess the client’s needs and provide support per TSA guidelines.
• Oversee the Hot Meal Program within budget and ensure food quality and safety.
• Coordinate referrals and liaise with community agencies.
• Document client information accurately in CMS per TSA policy.
• Maintain OH&S standards and daily facility cleanliness.

Conocimientos

Supervisory/management

Communication

Time management

Confidentiality

Teamwork

Educación

Two-year post-secondary program

Herramientas

Microsoft Office Suite

Descripción del empleo

Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job Description:Position Purpose Summary:The Community Resource Centre Worker provides basic necessities and ongoing supports with the goal of increasing the capacity of individuals and families to meet their needs over the long term. This is achieved by addressing the social, physical, mental, and spiritual needs of those who are seeking aid and assistance from or have been referred to The Salvation Army.Accountabilities:Client Assistance & Support:Assess the client’s emotional, physical, social, and mental needs as per The Salvation Army’s guidelines.Support and develop client’s emotional, physical, social, and mental needs according to The Salvation Army’s Social Services Accreditation Standards and the Code of Ethics.Liaise with appropriate community agencies, conduct referrals and advocate for the client, addressing his/her needs remaining within The Salvation Army policy.Support and develop client understanding of peers in a social setting according to The Salvation Army’s Social Services Accreditation Standards.Ensure the client has the information and documentation required to complete course of action to meet their needs.Complete accurate and comprehensive documentation relevant to the client as per TSA policy and procedure. This would include, but not limited to, application forms, referral forms, and case notes.Record and maintain relevant client information in CMS.Program:Participate in staff meetings as directed by CRC SupervisorAttend relevant workshops & training as approved by the CRC SupervisorOversee the Hot Meal Program which includes oversight of the premises; procurement of food according to the menus; ensuring quality and quantity standards are met, remaining within budget guidelines, preparation of food meeting TSA policy and Canada Food Guide requirements and, schedule of the volunteersParticipate as required in the Bridge and Loan Program which may include the initial interview, procuring and confirming the appropriate information, presenting the case to the Community Approval Committee and, follow through with the decisionParticipate as required in the Community Warmth Program which may include the initial interview, procuring and confirming the appropriate information, presenting the case to the Community Approval Committee and, follow through with the decisionEnsure all daily activities meet best practice, safety and licensing standardsAssist and support the Community Wellness Programs under the direction of the CRC Supervisor.Communication & Public Relations:Liaise with co-workers and management of the clients’ situation and progress as requiredGreet the public and address their needs as per The Salvation Army policyRecord donations of food given by the communityWork in conjunction with the CRC Supervisor to ensure the Mission and Values of The Salvation Army are met, for the betterment of the community of Medicine HatDocument all significant events in logbook, occurrence reports and staff communication book as per TSA policy.Assist in Emergency Disaster services as directed by the Corps Officers.Daily Operations and Facility Management:Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.Daily cleaning and disinfecting of men’s and women’s washroomsWashing the floors of the washrooms, hallway, and kitchen. Vacuum carpeted areas.Daily cleaning and disinfecting chairs, tables, and doorknobsConduct regular safety checks on equipment as per safety standardsComplete purchases for the daily operations of the Resource Centre, as it pertains to job responsibilities, remaining within budget guidelines. When order is received, ensure goods received match invoice detail before sign-off.In conjunction with CRC Supervisor, ensure facility operations run smoothlyOther related duties as assigned.WORKING CONDITIONS:This is a temperary position Starting october 19 2026 ending August 21 2027The working conditions are such that to meet the operational needs, job flexibility is required as it relates to hours of work and work schedule.Work is typically in the Community Resource Centre Common Area/Hot Meal Area and kitchen.Work requires frequent amount of standing, walking, bending, repetitive lifting, climbing stairs, and the ability to lift and transport goods of up to 40 pounds in support of client programs i.e., Hot Meal ProgramMay be required to administer naloxone to guestsMay encounter verbal abuse from clients.Education and Experience Qualifications:Education, Qualifications and Certifications:Completion of a formal post-secondary program of two academic years.An alternative combination of education and experience may be considered.Experience and Skilled Knowledge Requirements:Two (2) years of relevant experienceCertified in First Aid/CPR, Safe Food Handling and Non-Violent Crisis Intervention/Professional Assault Response TrainingNote: Alternative combinations of education and experience may be considered.Skills and Capabilities:Supervisory/management skills and the ability to lead, coach and motivate.Ability to work independently and in a team.Demonstrate a high level of integrity, good judgement, and ability to maintain appropriate confidentiality.Strong oral and written communication skills.Self-motivated and disciplined.Strong interpersonal, time management and attentive listening skills.Participate as an active and responsible team member in all work groups through which position responsibilities are achieved.Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.Experience/working knowledge of Microsoft Office Suite.Adhere to all Salvation Army policies, directives, and operating guidelines.Participate in ongoing professional development and training.Valid Alberta Class “5” Driver’s License, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.Original copy of a Background check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required.Screening through The Salvation Army Abuse Registry is required.Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.Compensation:The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.