Community Residential Manager

Boardwalk; Victoria; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company offers a Community Residential Manager role, ideal for those with experience in customer service and property management. The position involves managing property operations, enhancing customer satisfaction, and ensuring properties are in optimal condition. Competitive wages, profit-sharing, and comprehensive benefits are provided, promoting career growth.

Benefits

Competitive Wages

Profit-Sharing

Comprehensive Benefits

Flexible Medical and Dental

Fitness Reimbursement

Group RRSP Matching

Rental Discounts

Qualifications

• 2+ years of customer service experience required.
• Post-secondary education in a related field preferred.
• Proficient with computers and capable of learning new technologies.

Responsibilities

• Manage daily operations of residential properties.
• Collect rent and conduct annual suite inspections.
• Coordinate with contractors for maintenance tasks.

Skills

Customer Service

Sales

Problem-Solving

Decision-Making

Adaptability

Positive Attitude

Education

Post-secondary education in a related field

Tools

Computers

Web Programs

Job description

Join to apply for the Community Residential Manager role at Boardwalk.

Posted on Monday, July 7, 2025, at 6:00 a.m.

Boardwalk provides Canadians with quality, comfortable rental apartments and townhouses across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. We operate over 34,000 units and value our associates highly, offering competitive wages, profit-sharing, and comprehensive benefits such as flexible medical and dental, fitness reimbursement, training, group RRSP matching, rental discounts, and more.

We are committed to excellent customer service and helping people find their perfect home. If you have experience in customer service, sales, or property management, we want to hear from you!

Responsibilities

• Love working with people, be versatile, hands-on with cleaning and maintenance, and take ownership of the site.
• Flexible schedule, available to work evenings and weekends.
• Collect rent and follow up on defaults.
• Inspect vacant and upcoming suites.
• Lease and show suites.
• Conduct annual suite inspections.
• Prepare and deliver bank deposits.
• Coordinate with contractors to ensure timely work completion.
• Assist with snow removal, cleaning, and touch-up painting as needed.
• Perform other assigned tasks.

Experience and Educational Requirements

• At least 2 years of customer service experience.
• Post-secondary education in a related field.

Technical Requirements

• Proficiency with computers and web-based programs.
• Ability to learn and adapt quickly to new systems and technology.
• Familiarity with technology is an asset.

Non-Technical Requirements

• Valid driver’s license and vehicle.
• Strong commitment to excellent customer service.
• Responsibility and follow-through on actions and decisions.
• Exceptional problem-solving and decision-making skills.
• Positive attitude, enthusiasm, and assertiveness.
• Ability to spend up to eight hours walking, standing, climbing stairs, and lifting.
• Ability to maneuver or lift up to 10kg with proper equipment.

Interested applicants should submit a cover letter and resume. If planning to relocate, please specify the timeframe.

Thank you for your application. Only shortlisted candidates will be contacted.

Employment offers are contingent upon satisfactory security background checks, reference checks, and pre-employment physical testing where applicable.