Community Reintegration Worker- Part-Time

Job Posting

Community Reintegration Worker (CRW)

(Part-Time)

Title: Community Reintegration Worker (CRW)

Location(s): Ottawa, ON

Employment Status: Part-Time

Salary: $23.36 - $26.24 per Hour based on work experience

Hours: 14-22 hours/weekly

• Includes 8 hour and 12 hour shifts
• Includes Weekends and all Shifts (days, afternoons, evenings, nights)
• Additional hours as required.

Employer: John Howard Society of Ottawa

Closing Date: No closing date – Evergreen Posting

About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support: Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.

About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.

About the role: Community Reintegration Workers serve as the primary direct support professionals within the program and provide individuals accessing service with 24/7 support and supervision, both within the program and in the broader community. CRWs play a pivotal role in the reintegration process for individuals transitioning from the justice system and correctional institutions. CRWs work closely on a one-on-one basis with individuals to meet their daily living requirements, promote overall health and well-being, leverage community resources & amenities, and foster the development of essential community living and life skills. This process is guided by the thoughtful implementation of individualized service plans and behavioural support plans tailored to each person’s unique needs, risk factors and goals.

Through their commitment to reintegration, CRWs contribute significantly to breaking down barriers, fostering community connections and empowering individuals to rebuild their lives post-justice involvement. The emphasis on creating a supportive and nurturing environment serves as a foundation for successful reintegration, promoting the development of the skills and supports necessary for each individual to safely thrive in their communities.

Requirements / Qualifications

Education: University Degree or College Diploma in a social services program (psychology, criminology, social work, social service worker, community justice worker, developmental service worker). Advanced degrees or certifications are an asset.

Required Certifications

• Current First Aid/CPR/AED (Level C)
• Current or recent Non-Violent Crisis Intervention & Physical Intervention Skills (NVCI, CPI, UMAB, PBAM, TCI, Safe Management, etc.)
• Other certification and trainings may be considered an additional asset.

Preferred Experience Previous experience in a direct support role, supporting individuals with complex needs. A minimum of Two (2) to Three (3) years preferred.

Language

• Bilingual preferred (English/French)
• Other languages will be considered an asset

Required Skills

• Ability to empathize with individuals transitioning from the justice system, demonstrating competence to support a diverse range of backgrounds and experiences.
• Ability to cope with challenging situations and clients where there is potential for confrontation, aggression and/or exposure to violence.
• Ability to adapt to a dynamic situation, changing client needs in a fast-paced environment.
• Strong analytical skills and excellent judgement.
• Strong verbal and written communication skills to facilitate clear and compassionate interaction with individuals, support teams and community partners.
• Proficient in crisis intervention and de-escalation techniques to handle challenging situations, including physical aggression and violence.

Core Competencies

• Teamwork - Accountable to team, works to meet established deliverables, appreciates view of team members, respectful.
• Interpersonal Skills - Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback.
• Adaptability - Adapts to change, open to new ideas and responsibilities.
• Clinical Approach - Consistently applies established clinical approaches—being evidence-based, strengths-based, gender-responsive, and trauma-responsive—in their case work/case management practices.
• Job Knowledge - Understands facets of job, aware of duties and responsibilities, keeps job knowledge current.
• Intellectual and Emotional Boundaries - Maintains professional boundaries with client relationships, including observing client confidentiality and consistently following protocol / behavioral plan.
• Initiative - Takes action, seeks new opportunities, strives to see projects to completion. Uses available downtime to engage in other tasks or responsibilities for the benefit of the site.
• Inclusivity - Experience with or a desire to learn about DEI, and actively participates in building our culture of belonging.
• Policy and Procedural adherence - Ensure a comprehensive understanding of the policies and procedures for the John Howard Society of Ottawa and adhere to them. Adhere to all security and/or safety protocols associated. Follows case plans or service plans.
• Problem Solving - Strives to understand contributing factors, works to resolve complex situations. Is persistent in trying to solve issues before seeking solutions from others.
• Dependability - Attendance Reports for work on time, in appropriate professional attire, provides advanced notice of absence to Team Leader or Manager, and others as appropriate. Documents accordingly in ADP.
• Knowledge and Awareness of Developmental Disabilities - Ensuring the effort to recognize, comprehend and appreciate the needs of individuals with developmental disabilities.

Physical Requirements

• Ability to complete a high degree of physical activity involving various tasks to support individuals with their daily needs and community integration, such as walking, standing, running, bending, lifting, and household chores and activities.
• Able to provide physical assistance to people with disabilities as required.
• Ability to participate in approved physical interventions and restraints.
• Able to maintain alertness and performance for the duration of shifts as all shifts are awake shifts (days & nights).

You’ll also be prepared to…..

• Contribute to a positive team environment and work culture.
• Have ownership of a vehicle and/or ability to be extremely mobile to accommodate meetings in the community and transport clients.
• Participate in meetings, supervision and training as required.
• Come with an ability to cope with challenging situations and clients where there is the potential for confrontation, aggression and/or exposure to violence. This includes a requirement to be physically able to participate in physical interventions and restraints as required.
• Exercise extreme flexibility to accommodate fluctuating and varied program needs.

You’re a fit with our organizational culture, if you mirror our values in the way you work:

• You are committed to providing the highest quality of care for your clients, through responsive, innovative, and evidence informed approaches.
• Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
• Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
• As a leader, you lead in a way that helps employees live their strengths and reach their potential.
• Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.

You’re a fit for our organizational culture if you believe:

• In building meaningful connections across our programs, partners, and neighbourhoods that foster inclusion and empowerment.
• That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education and other supports.
• In reducing harm to individuals and communities through a non-judgemental approach that builds resiliency and accountability.
• In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.

What We Offer

• An opportunity to join a vibrant, diverse, and inclusive team that does truly meaningful and rewarding work.
• An innovative environment that takes on new challenges and works to inform industry best practices.

Join Us!

If you think you are the right fit for this vacancy, we would love to hear from you. Please visit the career section of our website and submit your resume and cover letter. Be sure to tell us your story and why you should be on our amazing team!

We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.