Community Planner (CSJ)

hhsmhamilton; Hamilton; Hybrid; CAD 24,000 - 34,000; Full time

Job summary

Helping Hands Hamilton seeks a project assistant to conduct outreach with friends/clients to collect data on residence/encampment locations, services used, and services needed. You will create and maintain a secure map/database of clients’ living locations and service usage patterns, coordinating with staff and partner agencies to verify data and update records.

You will help analyze gaps in service usage and prepare summary reports to support advocacy and resource planning for municipal

Qualifications

• Experience collecting data in community settings.
• Ability to engage with clients/participants respectfully.
• Familiarity with mapping/data-collection practices is a plus.

Responsibilities

• Conduct outreach to collect data on residence/encampment locations and services used.
• Create and maintain a secure map/database of client living locations and service usage patterns.
• Coordinate with staff/volunteers and community agencies to verify data and update records.
• Analyze service usage gaps and prepare summary reports for advocacy and resource planning.

Skills

Data collection

Outreach

Mapping

Research

Communication

Confidentiality

Teamwork

Education

High school or post-secondary

Job description

Conduct outreach with “friends”/clients of Helping Hands to collect data on residence/encampment locations, services used, and services needed.

Create andmaintaina secure, confidential map/database (digital or paper) of clients’ living locations, encampments, and service-usage patterns.

Coordinate with staff, volunteers, and community service agencies to verify data and update records.

Help analyze gaps in service usage and prepare summary reports to support advocacy and resource planning (e.g. for municipal outreach).

Justification / How it meets CSJ quality & community benefit criteria:

This project addresses a real community-need: mapping where unhoused clients live and what services they use/don’tuse — enabling better resource allocation.

It will help Helping Hands and the City respond more effectively to local priorities (homelessness, community support) —alignswith CSJ’s objective of supporting community organizations providing socialsupports.

Provides youth with skills: data collection, community outreach, research, mapping, communication, confidentiality, teamwork — valuable for future work or further studies.

Supervision plan:

Supervisor job title: “Operations Director”

Type: on-site + off-site (for mapping/database work)

Frequency: daily check-ins in the field; weekly formal review meetings.

Feedback: Informal daily guidance; formal weekly written or verbal check-ins.

Preferred education level:high school or post-secondary (but open)

Hours / Duration / Wage:35 hours/week, 8 weeks wage: CAD $21/hour