Community Outreach Representative

Revitalize Marketing; Saint John; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Community Outreach Representative, where your passion for connecting with local communities will shine. In this rewarding role, you will engage with prospective customers, educate them about essential communication tools, and guide them through the enrollment process. With a strong emphasis on building genuine relationships, you will play a vital part in enhancing community connectivity. This position offers competitive pay, daily training, and excellent growth opportunities, making it a perfect fit for those eager to make a positive impact both in the office and the community.

Benefits

Competitive Pay

Daily Training

Mentorship from Company Leaders

Advancement Opportunities

Qualifications

• 1-2 years of experience in customer service or sales preferred.
• Strong communication and emotional intelligence skills are essential.

Responsibilities

• Engage with community members to educate them about products and services.
• Assist potential customers through the qualification and sign-up process.
• Collaborate with team members to improve outreach methods.

Skills

Customer Service

Sales

Emotional Intelligence

Communication Skills

Organizational Skills

Education

Associates Degree in Business

Associates Degree in Communications

Associates Degree in Marketing

Job description

We are currently hiring Community Outreach Representatives to join our St. John office. Our client is in need to expand our telecommunications and technology that provides local communities with an opportunity to stay connected to one another, their families, and job opportunities by using accessible and affordable communication tools. The main objective of the Community Outreach Representative is to qualify and enroll potential prospects and assist them through the sign-up process.

The Community Outreach Representative will communicate and work with local community members directly, qualify them for the available products, and explain the value and impact these peace of mind products can have. In addition, they are responsible for generating interest and excitement and helping connect the customer to our clients. We are looking for a passionate, caring individual who can build quick, genuine relationships and has a strong desire to join a company where they can make a difference both in the office and in our local communities. Each Community Outreach Representative will receive competitive pay, daily training and mentorship from company leaders, and an excellent advancement opportunity.

Responsibilities of the Community Outreach Representative:

• Engage prospective enrollees in the local community, educate them about products and services, and assist them through the qualification and sign-up process.
• Qualify potential customers to determine their eligibility for specialized products.
• Drive a high level of self-generated lead activity to create a referral pipeline.
• Collaborate with fellow Community Outreach Representatives and the customer service team to learn best practices and develop streamlined outreach and marketing methods.
• Deliver an exceptional customer experience throughout the entire sign-up process, as well as continuing to offer support even after enrolled in the program.
• Actively contribute to a positive, engaging work environment by collaborating and maintaining professional, friendly relationships across all teams and departments.

Qualifications for Community Outreach Representative position:

• An Associates degree in business, communications, or marketing is highly preferred, but not necessary depending on prior experience.
• At least 1-2 years of customer service, sales, community involvement, or any other applicable experience.
• High level of emotional intelligence and superior communication skills.
• Professional, reliable, and genuine demeanor with a proven track record of building effective relationships with community members, co-workers, and clients.
• Entrepreneurial-minded with a high level of motivation and desire for growth.
• Highly attentive, excellent listener, and exceptional organizational and time management skills.