Community Outreach Coordinator

Yellowhead County; Edson; On-site; CAD 75,000 - 93,000; Full time

Benefits offered by this job

Competitive benefits plan

Job summary

Yellowhead County seeks a Community Outreach Coordinator to plan, deliver, promote and evaluate programs supporting seniors, caregivers and vulnerable residents across the County. You will lead outreach initiatives and partner with agencies to address social needs and resource access.

The role covers prevention programming, information/referral, and community development, with emphasis on coordination, advocacy and client confidentiality.

Qualifications

• Post secondary degree in Human Services, Social Work, Community Development or related field.
• Two years' experience in social services is asset.
• Valid Class 5 Alberta Driver’s License.
• Completion of Defensive Driving certificate.
• Valid Standard First Aid and CPR certification.
• Knowledge of regional resources to provide referrals is asset.

Responsibilities

• Plan, coordinate, deliver, promote and evaluate community-based programs and services for seniors, caregivers and vulnerable residents.
• Develop and deliver preventative workshops and coordinate activities across Yellowhead County.
• Maintain inventory of social services and advise residents on resources available.
• Support information and referral, advocacy and access to services with client confidentiality.
• Foster partnerships, participate in needs assessments and strategic planning.
• Coordinate Home Support Program including supervision of casual staff and intake of clients.

Skills

Interpersonal skills

Presentation skills

Microsoft Office

Written and verbal communication

Driver's license

Education

Post secondary degree in Human Services/ Social Work/ Community Development

Defensive Driving certificate

First Aid and CPR certification

Job description

Organization

Yellowhead County

Region

Alberta

Application Deadline

September 30, 2026 before 16:30

Type

Full Time, Permanent

Category

Social services

Position Summary

Reporting to the Family and Community Support Services (FCSS) Supervisor, the Community Outreach Coordinator is responsible for the planning, coordination, delivery, promotion and evaluation of community-based programs and services that support seniors, caregivers, and vulnerable residents throughout Yellowhead County. The position services as the primary coordinator for community outreach initiatives, senior's supports, the Home Support Program, the Community Volunteer Income Tax Program (CVITP) and public education workshops.

Preventative Programming

• Develop and deliver personal development and informational workshops and programs that focus on strengthening people's abilities to function effectively in their families and communities. Workshops and programs include but are not limited to the Community Volunteer Income Tax Program, Senior's Appreciation, Caregiver/Alzheimer Support Group, and Indigenous Wellness Sessions;
• Liaise with regional and local agencies to coordinate preventative programming in the service area;
• Coordinate activities that help people develop an awareness of social needs in the community;
• Evaluate programs and services provided;

Information and Referral

• Develop and maintain a current inventory of social and community services and resources available to residents;
• Advise individuals and families on the resources and services available to them and act as an advocate on their behalf when required to access these resources;
• Assist individuals completing applications for services as required;
• Maintain client confidentiality in accordance with applicable legislation and organizational parties;

Community Development

• Identify emerging social needs and service gaps within Yellowhead County;
• Participate in community needs assessments and strategic planning initiatives;
• Develop and maintain partnerships that enhance services and reduce duplication;
• Facilitate collaboration between community organizations, service agencies, and volunteers;

Administration

• Prepare and present agenda items and board reports to the FCSS board;
• Maintain current files on program activities and individual client support;
• Assist in the development of the Community Outreach annual budget;
• Prepare and distribute promotional information for Community Outreach programs through news releases, advertisements, mail-outs and interviews;
• Coordinate the Home Support Program, including the supervision of casual staff, assessment and intake of clients and completion of records and billing process;
• Perform other duties as assigned within the scope of the position;

Requirements

Qualification, Knowledge, Skill & Ability Requirements

Education/Experience

• Post secondary degree in Human Services, Social Work, Community Development or related field;
• Two (2) years' experience working in the social services is considered an asset;
• Valid Class 5 Alberta Driver’s License;
• Completion of Defensive Driving certificate;
• Valid Standard First Aid and CPR certification;
• Demonstrated experiences planning and organizing activities considered an asset;
• Knowledge of regional resources to appropriately and adequately provide referrals is considered an asset;

Knowledge, Skills And Abilities

• Proficiency in Microsoft Office Suite;
• Strong interpersonal and presentation skills: must be comfortable facilitating programs and presenting to groups of varying sizes;
• Ability to deal with people in difficult situations;
• Strong and effective written and oral communication;
• Police Record Check including Vulnerable Sector with satisfactory results;
• Driver's Abstract with satisfactory results;

Working Environment

• Work is primarily conducted in an open office environment;
• Work may be conducted in private homes or public buildings throughout the County from time to time;
• Travel throughout Yellowhead County is required;
• Work may be conducted in groups in community settings; and
• Working alone in the community is required;

Salary & Benefits

The salary range is currently $75,167 to $93,208 per year. Yellowhead County offers a competitive benefits plan. This competition closes September 30, 2026 at 4:30 PM.

Contact

[e-mail]