Community Operations Director

Campus Living Centres; Guelph; On-site; CAD 90,000 - 130,000; Full time

Job summary

Campus Living Centres is seeking a General Manager to oversee all aspects of a student housing community, including tenant relations, front desk, administration, housekeeping, maintenance, finance, HR, payroll and staff development.

The role requires strong communication, outstanding leadership, and the ability to delegate, organize complex projects and liaise with senior management. Minimum 5 years of management experience is preferred and a college diploma or university degree is required.

Qualifications

• Education: Recognized college diploma or university degree.
• Strong budgetary and decision-making abilities.
• Excellent employee management and leadership skills.

Responsibilities

• Prepare and be accountable for the annual building operating budget.
• Execute the budget including approving, maintaining and controlling all revenues and expenses.
• Ensure that all collection and control procedures are followed relating to accounts receivable.
• Ensure Month End reporting is accurate prior to submission to Finance Office.
• Provide vendor/contractor communications concerning scheduling, billing and insurance certificates.
• Ensure payroll policies are followed and staff are paid on time.
• Direct and supervise staff, maintaining strong communication with all departments at the property.
• Organize maintenance schedule and assignments with Maintenance Services Supervisor.
• Prepare regular performance evaluations of all staff.
• Adapt to new ideas and emerging situations and manage high-stress periods.

Skills

Budgeting

Leadership

Staff Management

Communication

Education

College Diploma or University Degree

Job description

Campus Living Centres is seeking a General Manager to oversee all aspects of a student housing community, including tenant relations, front desk, administration, housekeeping, maintenance, finance, HR, payroll and staff development.

The role requires strong communication, outstanding leadership, and the ability to delegate, organize complex projects and liaise with senior management. Minimum 5 years of management experience is preferred and a college diploma or university degree is required.