Community Ministries Outreach Worker

TSA The Salvation Army TSA; Fredericton; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Salvation Army is seeking a Community Ministries Outreach Worker in Fredericton to support outreach programs for the homeless. This role involves coordinating the Homeless Outreach Feeding Program, recruiting volunteers, and providing essential support to clients in need. Candidates should have a background in social services and a passion for helping others.

Benefits

Health and dental benefits

Paid vacation and sick time

RRSP’s

Qualifications

• Willingness to develop understanding of The Salvation Army's mission.
• Experience in social service environments.
• Valid full Driver’s License and access to a vehicle.

Responsibilities

• Operate and coordinate the Homeless Outreach Feeding Program.
• Recruit, train, and coordinate volunteers.
• Provide referrals and support clients in achieving their goals.

Skills

Interpersonal skills

Organizational skills

Time management skills

Empathy

Education

Completion of a formal post-secondary program of two academic years in a related field

First Aid and CPR certificate

Job description

Community Ministries Outreach Worker page is loaded

Community Ministries Outreach Worker

Apply remote type Onsite locations Fredericton, NB time type Full time posted on Posted Yesterday time left to apply End Date: June 2, 2025 (9 days left to apply) job requisition id JR102340

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

The role supports Outreach Programs (homeless, feeding, etc.) and is responsible for operating the program under the direction of the Manager or Coordinator. The provision of Outreach Support Worker IV may serve as a continuation of support for the individual to work towards independent living, while reintegrating into the community and maintaining housing.

ACCOUNTABILITIES:

The incumbent may perform all, some, or similar range of duties.

• Operate and provide coordination to the Homeless Outreach Feeding Program (HOFP) or other similar programs using the Food Truck to serve food to those experiencing homelessness.

• Recruit, train, and coordinate volunteers to operate the Food Truck for the HOFP or any other similar programs according to Salvation Army policies & procedures.

• Make contact/build rapport with clients who are presently in a homeless support or feeding program.

• Community and street outreach: Educate clients about the resources and services in the community.

• Identify and assess short- and long-term goals with client Identify/assess needs of clients who desire additional counselling and legal supports.

• Provide referrals, as required, to connect clients to appropriate community.

• Represent the Salvation Army Community & Family Services while working with other service agencies to advocate for clients.

• Advocate for client needs, as required.

• Complete monthly progress notes with client, so as to determine measurable outcome indicators, determine if client’s goals are being met Provide life skills teaching to clients.

• Maintain accurate documentation of client case load.

• Record in client file pertinent information concerning client plan and progress.

• Support clients to implement their action plan.

• Attend team meetings as required.

• Report daily to the Manager.

• May be requested to sit on different committees, network, and collaborate.

• Perform other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:

Internal: Regular interaction with clients, volunteers, and Corps Officer.

External: Liaison with a variety of external service providers and agencies in service to client needs.

MANAGERIAL/TECHNICAL RESPONSIBILITIES:

Reports directly to the manager.

Direct reports: None.

May show others how to perform certain procedures.

FINANCIAL AND MATERIAL MANAGEMENT:

• Moderate material responsibilities (access to private information, supplies, some tools/equipment, handouts, may be responsible for program vehicle).

• May use funds to purchase supplies for program.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

WORKING CONDITIONS:

• Onsite work in an office space, offsite work in the community and on the streets.

• Occasional evening or weekend work may be required.

• This job requires the employee to be on the move from time to time, outside in inclement weather.

• Travel requirement is within an outlined area, picking up donations, delivering food through the Food Truck.

• This job requires the ability to work independently while part of a team, set priorities, manage multiple tasks, and meet deadlines.

• The employee may come in contact with people who are often angry, possibly violent, and vulnerable.

• The performance of the job requires a moderate amount of keyboarding and walking and climbing stairs, crouching, twisting, bending and lifting.

• The performance of the job requires continuous monitoring of the environment and multitasking, moderate attention when reading, close attention listening and working with numbers.

The incumbent must take the following precautionary measures (in addition to health and safety rules):

• Universal Precautions

• Immunization for Hepatitis B, Tuberculosis

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

. Alternative combination of education and Experience may be considered.

. Able to provide Criminal Background Check screening and Vulnerable Secord Check that is satisfactory to The Salvation Army, in its sole discretion, is required.

Education, Qualifications and Certifications:

• Completion of a formal post-secondary program of two academic years in a related field.

• Training in Vulnerability Assessment Tool (VAT) would be a bonus.

• Training in crisis intervention, conflict resolution and mediation skills is essential.

• First Aid and CPR certificate required before or after being hired.

Experience and Knowledge:

• Have prior related experience, including frontline experience in a social service

environment and a solid understanding of the issues surrounding homelessness.

• Have a thorough knowledge of homelessness and of the issues facing clients.

• Must have a valid full Driver’s License, clear abstract, and access to a vehicle (if required for the role).

• Intermediate computer skills.

Skills and Capabilities:

• Maintain and promote a positive image of The Salvation Army by providing a high caliber of services and dealing with others in a courteous and professional manner.

• Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.

• Demonstrate effective interpersonal, organizational and time management skills.

• Ability to identify sensitive issues and maintain confidentiality.

• Ability to demonstrate understanding of and empathy toward cultural differences. Must be sensitive to and respectful of cultural and lifestyle diversity.

Compensation:

The target hiring range for this position is $17.11 to $21.38 with a maximum of $25.66.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

About Us

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.