Community Manager (North York)

Kipling Group; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

Kipling Group Inc. seeks a Community Manager to oversee a North York residential portfolio.

This on-site, full-time role requires a service‑oriented approach, excellent communication, and confidence as the building’s liaison with residents and the surrounding community. You will manage building operations, tenant relations, and day‑to‑day property issues; coordinate monthly reporting and budgeting; supervise administrative staff and ensure compliance with regulations while upholding high

Qualifications

• Minimum 5 years of direct property management experience.
• Strong written and verbal communication skills.
• Organized, with the ability to prioritize and work well under pressure.

Responsibilities

• Oversee building operations and tenant relations, ensuring service quality.
• Coordinate monthly reporting and budgeting in line with client requirements.
• Procure third party services and oversee contracts within budget.
• Liaise with accounting and clients to ensure timely reports.

Skills

Communication

Organization

Team player

Customer service

Flexibility

Tools

Yardi

Job description

Company Overview: Kipling Group Inc. is a multifaceted commercial and residential real estate organization that focuses on property management and leasing. With over $10 billion in assets under management and managing over 130 properties of various asset types across the country, Kipling offers integrated property management solutions tailored to the needs of a diverse clientele. Our services encompass building operations, accounting, administration, human resources, risk management, leasing, marketing, project management, and specialized tenant services.

Job Description

Kipling is currently looking for a Community Manager to oversee a residential real estate portfolio located in North York. This is an on-site, full-time and permanent position.

To represent the brand of the building as the front-line employee providing exceptional service to all residents and applicants. The successful candidate must have a service-oriented approach, excellent communication skills, be willing to work flexible hours including month-end requirements and be confident and comfortable as the building’s liaison with the residents and the community.

Responsibilities

Building Operations

• Develop key relationships with client representatives and stakeholders and manage all communications;
• Maintain close working relationships with tenants and oversee resolution of any tenant issues;
• Perform regular inspections of the property to ensure that high standards of cleanliness, maintenance and security are maintained and initiate corrective actions as needed;
• Oversee rectification of day to day property management issues;
• Procure all third party agreements, observing budget restrictions and procurement guidelines, and tender/re-tender where and when required; client in compliance with all governmental regulations;
• Coordinate and develop operating manuals for the property – eg. emergency preparedness;
• Attend regular meetings with clients, stakeholders and tenants;
• Manage all administration duties at the property including any administrative staff;
• Ensure compliance with any and all applicable government regulations;
• Develop risk management programming for the property;
• Manage and oversee emergency situations;
• All other duties as required

Financial Duties: Reporting & Budgeting

• Coordinate and manage monthly/quarterly reporting and annual operating and capital budget process as per the client requirements;
• Oversee accounting deliverables including processing of payables, invoicing, accounts receivable, utilities management, and all related reporting on a timely basis;
• Manage all aspects of budgetary expenditures during the year;
• Preparation of variance analysis on a monthly and ad hoc basis as required;
• Ensuring proper work order and invoice approval procedures are maintained;
• Review and approve purchase orders and invoices for work performed at the property;
• Review and monitor tenant invoices, accounts receivable and correspondence;
• Liaise with accounting team to ensure accuracy and timely delivery of all client reports.

The ideal candidate for this position will have the following background:

• Minimum 5 years of direct property management experience
• Strong written and verbal communication skills
• Organized, with the ability to prioritize and work well under pressure
• Strong team player able to work with many levels of staff and client stakeholders
• Strong Yardi knowledge an asset.

Kipling supports equal opportunities and invests in a diverse and multicultural work force that values individuals with unique personalities, goals, backgrounds and views. This reinforces Kipling’s culture, enhances collaboration and makes for an inclusive work environment.

Kipling will work with individuals requiring accommodation throughout the hiring process. If you require accommodation, please advise our HR team.