Community Manager

webAI; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading AI company in Montreal is seeking a Community Manager to enhance user engagement through community activities. The role involves leading a Discord community, connecting users with internal teams, and organizing events. Ideal candidates should have strong communication skills, be outgoing, and have some familiarity with AI concepts. Join a growing team transforming AI interactions.

Qualifications

• Outgoing personality with a passion for building communities.
• Curious about software, AI, and engaging with users.
• Strong organizational skills and ability to multitask.

Responsibilities

• Lead and engage the Discord community around product updates.
• Connect users and internal teams to share insights.
• Organize community events to educate users.

Skills

Community engagement

User feedback facilitation

Event organization

Communication skills

Job description

Botpress is building the future of AI agents. Backed by leading investors like FRAMEWORK, Deloitte, HubSpot, and Inovia, we recently raised $25M in Series B funding to expand our platform for deploying AI at scale. Join a high-growth team that's transforming how businesses around the world build and run intelligent software agents.

As our Community Manager, you'll shape and grow an engaged, enthusiastic community of developers, builders, and AI enthusiasts. This role is ideal for someone outgoing, curious about software and AI, and energized by daily interactions with users. You'll collaborate closely with our product and marketing teams, directly influencing how thousands of users interact with and contribute to the future of AI agents.

What you'll do

• Lead Our Discord Community: Create an active, and supportive building environment. Spark conversations about product updates, share best practices, and engage members around AI and automation trends.
• Connect Users and Teams: Serve as the vital link between our user community and internal teams. Share insights, collect user feedback, and ensure community input shapes our products and marketing strategies.
• Organize Engaging Events: Plan and host AMAs, livestreams, webinars, workshops, and community meetups to educate and excite users about Botpress’s capabilities.
• Empower Community Champions: Identify and nurture community leaders, providing them with tools, exclusive insights, and recognition, helping them amplify their impact.
• Facilitate User Feedback Loops: Create structured opportunities for active users to directly influence our product roadmap, advocating internally for user-driven improvements.
• Develop Community Evangelists: Equip passionate members with opportunities to become recognized thought leaders—offering speaking engagements, guest blogging, and support for community-led initiatives.

Nice to have

• Familiarity with basic programming concepts, APIs, or AI agent development.
• Previous experience with community analytics and engagement tracking.
• Strong organizational skills, capable of juggling multiple initiatives.
• Eager to explore and quickly master new digital platforms and tools.