Community Manager

GuruLink; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading green tech company in Montreal is seeking a Community Manager to enhance community engagement and brand awareness. The role involves managing social media, developing content, and collaborating with various departments. Ideal candidates will have a BSc in Marketing and proven community management experience, along with strong communication skills.

Benefits

Health insurance

Virtual health care

Employee options plan

Flexible hours

Parking available or walking distance from Metro

Qualifications

• Proven experience as a community manager.
• Experience launching community initiatives.
• Ability to identify and track community metrics.

Responsibilities

• Answer questions and resolve issues to keep the community vibrant.
• Monitor feedback and online reviews.
• Organize events to build community and boost brand awareness.

Skills

Communication

Customer Service

Social Media Management

Community Engagement

Analytical Skills

Education

BSc degree in Marketing

Job description

Our Client is an innovator in Green Tech, working with solar, home electrical, and EV. They are very well funded and expanding rapidly over the next 12-24 months. This is a great opportunity to grow with them as they scale.

Reporting to the CMO, the community manager’s focus is to build relationships within online communities. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations within our community. The position collaborates with departments such as public relations, paid media, business development, customer experience, IT, and human resources to help define both content direction and business needs.

The job entails :

• Answer questions, review comments and DMs, and resolve issues to keep the community vibrant.
• Monitor and report on feedback and online reviews.
• Organize and participate in events to build community and boost brand awareness.
• Utilize analytics to enhance engagement strategies and make informed decisions.
• Coordinate marketing campaigns to ensure a consistent brand message.
• Develop and execute community objectives strategically.
• Convey the brand’s voice and values, fostering connections within the community.
• Manage social media accounts, creating and curating content.
• Be part of a company backed by globally respected investors with world-changing patents in an industry experiencing historic change.
• Grow your professional experience alongside blue-chip partners and a close-knit team of dedicated energy experts.
• Health insurance, virtual health care, employee options plan, flexible hours, parking available or walking distance from Metro.

Must Have Skills :

• BSc degree in Marketing or a relevant field.
• Proven experience as a community manager.
• Experience launching community initiatives (e.g., building an online forum).
• Ability to identify and track relevant community metrics.
• Hands-on experience with social media management for brands.
• Ability to interpret website traffic and online engagement metrics.
• Knowledge of online marketing and marketing channels.
• Bilingual in English and French (written and spoken) is a bonus.

Nice to Have Skills :

• Entrepreneurial mindset, result-oriented, and high emotional intelligence.
• Autonomous, quick learner, good team player, problem-solving skills.
• Excellent verbal and written communication skills.
• Attention to detail and ability to multitask.

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Community Manager • Montreal, Montreal (administrative region), Canada