Community Manager

skyline group companies; Goderich; Presencial; CAD 48.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employer paid health & dental benefits

ESP match program

Paid volunteer days

Ongoing training and growth

Descripción de la vacante

Skyline Group Companies in Goderich, Ontario, is seeking a Community Manager to support on-site operations of residential properties, performing administrative duties, and delivering exceptional tenant service.

You will advertise and show units, process applications, verify references, collect rent, coordinate maintenance, and foster community events while ensuring accessibility and prompt responses.

Formación

• Post-secondary education in business admin, hospitality or sales.
• Minimum two years’ experience in office administration and customer service.
• Valid driver’s license with satisfactory driving record and automobile insurance may be required.
• Computer skills with Word, Excel and email/web proficiency.
• Ability to lift 50 lbs and navigate stairs.

Responsabilidades

• Advertise and show units, respond to rental inquiries, process applications and prepare leases.
• Verify credit references, coordinate with Head Office for approvals, and close rental agreements.
• Maintain tenant satisfaction and address concerns within 24 hours.
• Oversee safety logs, inspections and fire safety records.
• Collect rent, track expenditures, and assist with audits.
• Handle admin tasks and record-keeping for leases and resident files.
• Plan tenant engagement events to promote community.

Conocimientos

Administrative duties

Customer service

Communication

Educación

Business admin / Hospitality / Sales degree

Herramientas

MS Word

Excel

Email/Web

Property management software

Descripción del empleo

Location : Goderich, Ontario, Canada Job Type: Full-Time Schedule: Rotating Schedule, Weekends + On-Call Availability required Compensation Includes: $56,000 annually, inclusive of rent for provided apartment. Utilities & Parking Included Monthly Bonus Employer Paid Health & Dental Benefits Job Overview: The Community Manager is responsible for supporting the daily on-site operations of residential properties by administrative duties and providing exceptional customer service to tenants.

Key Responsibilities:

Advertise and show available units to prospective tenants, respond to all rental inquiries, process application forms, assist with verifying credit references, send required documents and applications to Head Office for approval, and close rental agreements while keeping a detailed record of all calls, emails, and walk-ins.

Maintain tenant satisfaction by promptly addressing concerns and complaints within 24 hours, providing excellent customer service, and coordinating maintenance or minor repairs.

Approach all tenant interactions with respect, particularly during disputes, and ensure clear communication throughout the resolution process.

Be accessible during working hours and respond swiftly to tenant emergencies.

Prioritize accommodation requests and ensure adherence to accessibility policies.

Plan and execute tenant engagement events to promote a strong sense of community.

Oversee fire safety recordkeeping, conduct regular inspections, and maintain logbooks in compliance with company procedures.

Collect and deposit rent payments, track expenditures, and assist with audits.

Handle administrative duties such as responding to emails, faxing documents, posting notices, and ensuring accurate record-keeping of transactions.

Complete essential documentation with attention to detail for leases, inspections, and resident records, and track expenses in the property management software.

Qualifications:

Post-secondary education in business admin, hospitality or, sales and minimum two (2) years’ experience in the office administration and customer service is required.

Valid driver’s license with satisfactory driving record and automobile insurance may be required.

Computer skills (Word, Excel, e-mail/web) are required.

Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Who are we?

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.

Why us?

We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities.

We pride ourselves as an inclusive and empathetic employer.

Our culture empowers staff at all levels to support and build vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility.

Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].