Community Liaison

360°kids; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established community agency is seeking a Community Liaison Worker to foster relationships within the Richmond Hill community. In this role, you will ensure that staff have the necessary tools to engage effectively with the community while addressing the unique needs of youth. You will work collaboratively to create a positive presence, connecting youth with essential services and advocating for their needs. This position offers a chance to make a meaningful impact in the lives of marginalized youth and families. Join a passionate team dedicated to creating a supportive environment for those in need.

Benefits

Collaborative work environment

Employee support programs

Training workshops

Diversity and inclusion initiatives

Qualifications

• Post-secondary education in a child/youth related field required.
• 3+ years experience with at-risk youth is essential.

Responsibilities

• Develop and sustain positive relationships with community members.
• Connect youth to relevant supports and services.

Skills

Communication Skills

Client-Focused Counseling

Interpersonal Skills

Negotiation Skills

Conflict Resolution

Advocacy

Education

Post-Secondary degree/diploma in Child/Youth related field

Experience working with at-risk youth

Tools

First Aid/CPR certification

Vulnerable sector screening

Job description

Regional Municipality of York, ON, Canada ● Richmond Hill, ON, Canada Req #326

Friday, February 21, 2025

360°kids is a vitally important community agency serving all of York Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region. At 360°kids, we provide a unique continuum of care approach with programs and services that are essential to the health and well-being of youth. These proven strategies help to keep youth safe by providing stable housing options with 360° wraparound supports.

The Community Liaison Worker will support the work of the 360°kids Youth Hub in developing and sustaining positive relationships with community members. They will be responsible for ensuring staff have the tools to work with the community, that the community has a contact within the agency to share concerns with, and establish our presence as a positive presence in the Richmond Hill community. The Community Liaison worker will understand the unique needs of both the youth served at the Hub as well as the needs of surrounding community, and work with both to strive towards peaceful interdependence.

Key Responsibilities:

• Works to ensure staff understand the role we play in our community.
• Ensures there are processes in place to prevent youth from loitering, causing damage, and negatively impacting our neighbours.
• Supports staff in completing rounds.
• Supports staff in ensuring youth are not loitering outside of the Hub property after Home Base has closed.
• Supports in the development and implementation of strategies for the Youth Hub to be active participants in the Richmond Hill Community.
• Connects youth to relevant supports and services.
• Works in consultation with HUB Team Lead to select and facilitate activities aimed at achieving the desired outcomes of the program as outlined in the program plan.
• Works with the HUB Team Lead to ensure that the Home Base programs are in line with the stated mission and vision of the organization.
• Works to establish a positive presence in the Richmond Hill Community.
• Creates and attends local community meetings.
• Develops opportunities for the community and the staff and youth of the Youth Hub to connect in positive ways.
• Acts as a contact person for community members who have concerns or feedback.
• Completes all mandatory recording and reporting including daily documentation, statistical data collection and completing registration forms. Provides reports and related information to the Team Leader and/or Manager of Programs as required.
• Attends training workshops and relevant conferences that pertain to the role.
• Follows appropriate policies and procedures of 360°kids. Ensures that the program operates in line with 360°kids’ mission, vision and value and activities comply with applicable standards and laws.

Education & Skills Required:

• Post-Secondary degree/diploma in a Child/youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth.
• Minimum of three years’ experience working with “at-risk” or street involved youth. Previous experience in community facing roles is an asset.
• Therapeutic Crisis Intervention training, suicide prevention training, is an asset.
• Current First Aid/CPR certification. Current vulnerable sector screening (criminal background check).
• Car and valid driver’s license with a clean driver’s abstract.
• Thorough understanding of issues pertaining to youth and knowledge of relevant legislation.
• Thorough understanding of and sensitivity to adolescent development and the life experiences/needs of youth in the community.
• Client focused counselling skills with the ability to be adaptable with a flexible approach taking into consideration the unique qualities of each client.
• Must possess excellent communication skills, exceptional interpersonal skills that promote positive team building, negotiation, and conflict resolution.
• Demonstrated ability to work independently with groups of youth and collaboratively in a community and with a team of service providers.
• Broad knowledge of community resources and the ability to strongly advocate for clients and professional referrals.
• Experience related to the engagement of high-risk youth with a focus on working with families.

Apply Today – We Review Applications as they come in!

360°kids is an equal opportunity employer committed to creating an inclusive, diverse, equitable and accessible organization. We are dedicated to having a workforce that reflects the diversity of York Region with a variety of perspectives and lived experiences. We welcome and encourage applicants from equity-deserving groups, including Indigenous, Black and racialized people, 2SLGBTQ+ communities, people with disabilities and individuals with lived experience of homelessness.

Accommodation will be provided throughout the hiring process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). Applicants that require accommodation during the recruitment process are encouraged to notify the People and Culture Department when contacted for an interview. We will work with you to meet your access needs in an equitable and inclusive way.

Upon joining 360°kids, you'll be welcomed into a fun and collaborative environment where we truly value our employees and want to see them succeed. We thank everyone for their interest and appreciate the time put into applying, but only those selected for an interview will be contacted.