Community Income Tax Program Coordinator (Part-Time, 22.5 hours per week)

First United Church Community Ministry Society; Vancouver; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established community-focused organization is looking for a dedicated Community Income Tax Program Coordinator. This temporary part-time role involves overseeing the tax program, managing volunteers, and ensuring compliance with CRA regulations. Ideal candidates will possess strong knowledge of income tax processes and excellent communication skills. This opportunity not only allows you to contribute to the community but also offers a supportive work environment with comprehensive health benefits for eligible staff. If you are passionate about making a difference and have the required experience, this could be the perfect fit for you.

Benefits

Comprehensive health benefits

Life insurance

Long-term Disability benefits

Pro-rated sick days

Pro-rated vacation days

Statutory paid days off

Qualifications

• 3+ years experience in a similar position is required.
• Knowledge of CRA rules and software is essential.

Responsibilities

• Coordinate the Community Volunteer Income Tax Program and oversee volunteers.
• Ensure compliance with CRA regulations and manage tax preparation.

Skills

Income Tax Program Knowledge

CRA Regulations Understanding

Accounting Principles

Advanced Excel Skills

Data Entry and Management

Effective Communication

Problem-solving

Time Management

Client Confidentiality

Adaptability

Education

Grade 12 or equivalent

Post Secondary degree in Accounting/Finance/Social Work

Tools

UFILE Software

Job description

FIRST UNITED is a registered charity that has been serving Vancouver’s Downtown Eastside community for nearly 140 years. We offer responsive, low-barrier services to individuals who are low-income, underhoused or homeless. We provide essential services to meet the daily needs of community members and engage in systems change work to reduce homelessness and break cycles of poverty. If you’re looking for purpose-filled work and want to make a difference in the community, this might be the opportunity for you.

First United is seeking applications for the temporary position of:

Community Income Tax Program Coordinator

What We Offer:

Salary: $30.75 per hour

• Annual salary progression for all staff
• Comprehensive health benefits (for those working in a regular appointment of 20 hours or more per week) that include an extended health and dental plan for regular staff, spouses and dependents.
• Life insurance, Long-term Disability, and AD&D benefits
• Pro-rated sick days based on 12 per year
• Pro-rated vacation days based on 15 per year
• 13 Statutory paid days off every year

This is a Temporary Part-Time position (22.5 hours per week) for a one (1) year period.

GENERAL DESCRIPTION:

We are seeking a candidate to coordinate the Community Volunteer Income Tax Program and oversee the Tax Program volunteers as well as provide day to day support and direction as per the Volunteer Engagement Program.

SPECIFIC DUTIES & RESPONSIBILITIES:

Tax Program

• Coordinate the tax program, intake, appointments and tax preparation, maintain all data and relevant statistical information for reporting purposes.
• Liaise with Canada Revenue Agency ensuring our program meets regulations as per CRA standards.
• Schedule, train and supervise the work of the tax program volunteers.
• Complete up to date training and tax software installation through Canada Revenue Agency.
• Organize tax related documents, volunteer equipment from the current and previous year.

Tax Volunteer Supervision

• In consultation with the Programs Manager, schedule additional support for tax program from trained program staff, as needed.
• Welcome tax volunteers, oversee their activities, evaluate and support them as necessary.
• Oversee acknowledgement and appreciation activities for your volunteers with support from the Program Manager.

KNOWLEDGE & SKILLS

• Thorough knowledge and understanding of the Income Tax Program and CRA rules, regulations, CRA certified software, UFILE & ability to process and understand E-file & paper filing procedures.
• Ability to work independently and collaboratively.
• Ability to display a high level of professionalism.
• Accounting Principles and Practices.
• Advanced Excel and Spreadsheet Skills
• Data Entry and Management.
• Attention to detail and accuracy.
• Client confidentiality.
• Effective communication.
• Problem-solving.
• Time management.
• Adaptability to regulatory changes.
• Client relationships.
• Integrity and ethics
• Continuous learning.

EDUCATION & EXPERIENCE

• 3 years' experience in a similar position
• Being a Canadian Citizen (2 year minimum) is a requirement in order to file taxes in Canada.
• Grade 12 or equivalent education and experience.
• Post Secondary degree in Accounting/Finance/Social Work or equivalent education and experience.

SCOPE OF RESPONSIBILITY

Supervisory Responsibility: Overseeing volunteers and their activities.

Latitude: The incumbent works fairly independently. If clarification is required, it is expected that the incumbent will request further direction from the Programs Manager.

INTERNAL/EXTERNAL RELATIONSHIPS

Communication is maintained with all management staff and co-workers as work is assigned and completed, and information exchanged on an ongoing basis.

• Manager of programs: Seek input, or to exchange information about any changes in programs etc.
• CRA workers: Communicate when needed.
• Community members: Regular communication, to answer tax inquiries, tax related emails etc.

JOB CLASSIFICATION & WAGES:

Exempt Management Bargaining Unit

Job Classification: CSSEA Provincial Agreement JJEP Classification 13

Wage Range: $30.75 - $35.29 (2025 rates based on union seniority)

We are committed to becoming a more just, equitable, inclusive, and diverse workplace, which extends to how we hire. We are continually learning new and unlearning old practices while examining systemic causes of inequity, including colonialism.

We aim to be representative of the communities that we serve. We welcome everyone to apply, and we strongly encourage applications from members of communities that have been marginalized based on Indigeneity, race, colour, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender identity and/or expression. In order to achieve a representative team, preference may be given to people who are members of one or more of these groups.

If you have any questions, please reach out to [e-mail].