Community Host

Indigenous Women's Healing Centre; Winnipeg; On-site; CAD 30,000 - 42,000; Full time

Job summary

The Indigenous Women's Healing Centre is seeking a Community Host to be the welcoming face at Mount Carmel Clinic. This casual position involves building trust with clients, providing assistance, and collaborating with staff to ensure safety protocols are followed. The ideal candidate will have strong interpersonal skills, experience working with diverse community groups, and understanding of Indigenous issues.

Qualifications

• Minimum two years of experience in a community setting.
• Understanding and experience working with marginalized communities.
• Ability to document incidents per MCC policy.

Responsibilities

• First point of contact for clients and community members.
• Create a welcoming and safe environment.
• Assist service users and monitor parking for vehicles.

Skills

Interpersonal Skills

Customer Service

Relationship Building

Critical Thinking

Conflict Resolution

Education

Grade 12 or GED

Tools

MS Office Suite

Job description

POSTING # 2025-048

POSITION TYPE: CASUAL (Mon – Fri; 9:15 am/12:15 pm – 5:30 pm/8:30 pm)

Position Summary

The Community Host is the first point of contact for clients and community members at Mount Carmel Clinic. They work to create a welcoming, respectful, and safe environment for everyone and provide information, referral, and assistance as needed. The Host participates in implementing safety protocols and collaborates with staff to manage urgent and emergent situations. The Host builds relationships and trust with individuals, families, staff, and the community.

Qualifications

Education

• Minimum of Grade 12 or GED

Service Delivery Skills, Expertise, and Experience

• Minimum of two (2) years of related work experience in a community setting
• Understanding of/experience working with marginalized communities
• Ability to work effectively with diverse community and client groups
• Physically able to meet job requirements, including standing and walking for extended periods
• Strong customer service and interpersonal skills
• Ability to patrol, monitor, and respond to urgent situations
• Experience in documenting incidents and matters per MCC policy
• Experience in maintaining, ordering, and distributing harm-reduction supplies
• Greet service users and visitors warmly and assist those with accessibility needs
• Monitor all vehicles in MCC parking lots

Critical Skills

Proven knowledge and ability in relationship-building, critical thinking, decision-making, problem-solving, and conflict resolution.

Focus on Results

Ability to prioritize tasks and work efficiently to achieve service goals and outcomes.

Alignment with Organizational Values

Commitment to MCC's principles, reflecting its history, vision, mission, and values.

Indigenous Understanding

Knowledge of Indigenous culture and traditions and the impact of colonization on Indigenous health and well-being.

Interdisciplinary Team and Collaboration

Ability to work respectfully and professionally within an interdisciplinary team, demonstrating cultural awareness and sensitivity.

MCC Philosophies

Knowledge and application of diversity, equity, cultural safety, pro-choice, social determinants of health, harm reduction, trauma-informed care, and community development principles.

Communication

Excellent verbal and written communication skills; proficiency in MS Office Suite.

Assets

• Current certification in De-Escalating Potentially Violent Situations, Standard First Aid, Level ‘C’ CPR (with AED), Conflict Resolution Education, or related community work training.

Please send a cover letter and resume to [e-mail].

This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.