Community Health Facilitator

Under the direction of the Program Manager, the Community Health Facilitator is, in accordance with professional practice standards, responsible for the following:

1. Facilitate the intake of new clients, including program eligibility, initial assessment and assignment of appropriate team resources, including outreach workers.
2. Identify and access appropriate resources for clients outside the team/MCC as appropriate.
3. Coordinate program activities with the team as directed.
4. Provide competent services MCC to clients in accordance with required standards, legal requirements, evidence-informed practices and policies.
5. Provide intake, assessment and referral for clients in the program.
6. Provide community education and foster understanding in the community about the client group and the challenges they face.
7. Encourage and support grassroots action on social issues affecting the community and clients.
8. Arrange and support rental unit viewings, landlord interviews, and lease negotiations.
9. Provide tenant support including education on rights and responsibilities, home visits, and connection to local community resources.
10. Identify, build, and maintain ongoing relationships with local landlords.

Qualifications

Education

Post-Secondary degree or diploma in Health, Social Services, Community Development or related field or a combination of education, community work, and relevant experience in mental health, addictions and/or homelessness would be considered.

Valid Drivers’ License and access to a reliable vehicle.

Skills, Expertise and Experience

Minimum of five years client service experience in community development, health or social services, preferably in a community setting.

Minimum of three (3) years working in/with an interdisciplinary team. Excellent organizational and facilitation skills.

This position requires a valid class V drivers’ licence and access to a reliable vehicle.

Critical Skills

Proven knowledge and ability in critical thinking, decision-making, problem-solving and conflict resolution skills.

Focus on Results

Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve service goals and produce expected results/outcomes.

Alignment with Organizational Values

Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values.

Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families.

Interdisciplinary Team, Collaboration

Proven ability to work within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity and cultural awareness.

MCC Philosophies

Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work.

Communication

Excellent verbal and written communication skills and proficiency in the use of computer systems, including Microsoft Office suite.

Assets

Experience in the use of electronic medical records.

Bona Fide Occupational Requirement

Gender is a bona fide occupational requirement: this position is open to self-identifying female applicants only.