Community Health Ambassador

cmhapeel; Brampton; On-site; CAD 62,000 - 73,000; Full time

Benefits offered by this job

4 weeks vacation

18 sick days

HOOPP Pension Plan

Education funding $250 annually

Wellness allowance $350

Mileage reimbursement

Pay for performance

Job summary

CMHA Peel Dufferin Branch is hiring a full-time Community Health Ambassador to join our multidisciplinary team. You will lead culturally specific outreach, education, presentations, and workshops to promote mental health and access to community supports in Peel Region, with a focus on engagement and stigma reduction.

The role requires a post-secondary degree or diploma in Social Services or related field, at least two years of experience with vulnerable populations, and strong collaboration

Qualifications

• Post-secondary degree or diploma in a relevant discipline (Social Services preferred).
• Minimum 2 years of experience with vulnerable populations.
• Experience in community outreach setting is preferred.
• Experience with community-based mental health and social services is an asset.
• Willingness to learn and apply understanding of diversity and equity in practice.
• Strong interpersonal and collaborative skills; ability to work with diverse communities.

Responsibilities

• Organize mental health and wellness information sessions and distribute resources at events and local venues.
• Dispel myths and address stigma through culturally and language-specific education.
• Connect clients to primary care, mental health and social supports; provide navigation support.
• Facilitate group sessions including psychoeducation and support groups.
• Build relationships with community members and collaborate with partners.

Skills

Interpersonal skills

Collaboration

Cultural competence

Communication

Diversity awareness

Public outreach

Education

Post-secondary degree or diploma

Social Services background preferred

Job description

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joiningthe Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 4 weeks accrued vacation
• Up to 18 sick days accrued per year
• HOOPP Pension Plan enrollment
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $350 annual allowance to invest in achieving your personal wellness goals
• Mileage reimbursement for work-related travel
• Participation in organizational pay for performance incentive program

We are looking for a full-time Community Health Ambassador to join our Multidisciplinary team!

As a Community Health Ambassador, you will provide culturally specific community outreach, education, presentations, workshops and promote mental health and addiction awareness and supports within the Mississauga community and facilitate information and referrals to primary care and other community resources.

Status: Full-Time permanent, 37.5 hours weekly, including some evenings and weekends. Note, thisposting is for an active vacancy.

Base Salary: $62,425.03 - $73,441.21 annually (Candidate qualifications will be considered when determining the starting salary).

Location: This position is based out of our office at 60 West Drive, Brampton. Due to the nature of the program, this role is on-site and community based.

What you will do

• Organize Mental Health and Wellness information sessions, distribute resources through tabling sessions/events, presentations at local community venues, religious venues and businesses
• Dispel culturally specific myths/misinformation and address stigma through culturally and language specific education and information sessions
• Provide immediate service navigation and support to coordinate access to community resources, including primary care, mental health and addiction services, and social supports
• Provide culturally specific group facilitation, including psychoeducation, support/recovery groups, and focus groups
• Develop and initiate relationships with community members based on trust, respect, and honesty
• Consult, advocate and liaise with community resources and agencies to assist clients and families to access necessary services
• Work in collaboration with community partners and other locally driven population health model
• Lead Agencies to promote mental health supports and education
• Identify trends in community engagement and recovery frameworks
• Gather, compile and report on common and systemic barriers to accessing mental and physical health supports
• Maintain appropriate record-keeping/documentation and client files, statistical and outcome measurement tools as required by CMHA Peel Dufferin and funders
• Provide input into ongoing service enhancement, program development and evaluation
• Support the overall operation of the program

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What you need to join our team

• Post-secondary degree or diploma in relevant discipline; Social Services preferred
• Minimum of 2 years of experience with vulnerable populations
• Experience working in community outreach setting is preferred
• Experience working with community-based mental health and social services an asset.
• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
• Demonstrated ability to work collaboratively with management and front-line staff and community partners.
• Sensitivity to people from different socio-economic backgrounds with an equity lens.
• Current CPR/First Aid certification
• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
• Fluency in Urdu, Cantonese, Arabic, Mandarin, Filipino or other languages spoken in Peel Region, including ASL (American Sign Language) is an asset
• Valid Canadian driver’s license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to Apply: Thursday, August 27, 2026, at 4:00p.m.

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments, and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, 2SLGBTQIA+ communities, women and gender diverse people, low-income communities, those with a personal lived or living experience navigating mental health, substance use and/or addiction challenges and personal recovery and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve your accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at [e-mail]

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunity