Community Engagement Specialist

Arup; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

A global engineering and consulting firm in Toronto is seeking a Community Specialist to foster expert communities. This role requires the ability to connect individuals through digital platforms, enhancing knowledge exchange and engagement. The ideal candidate will have around five years of relevant experience in community management and a passion for collaboration and growth. Competitive compensation and benefits are offered.

Benefits

Private medical insurance

Flexible benefits

Qualifications

• Around five years’ relevant experience or equivalent skills.
• Experience in creating engagement strategies for professional communities.
• Confidence in online facilitation and effective communication.

Responsibilities

• Design strategies for community engagement.
• Support Skills Networks to enhance knowledge sharing.
• Work collaboratively across university teams.

Skills

Community building

Digital tools proficiency

Effective communication

Tools

Forums

Learning platforms

Job description

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

The Arup people function is undergoing an exciting period of transformation. As we establish our new operating model, we are streamlining our processes and aligning our delivery on a global scale, to ensure that we provide an excellent member experience aligned to our values.

Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!

Being Part of Arup University

Arup University is the firm’s global centre of excellence, nurturing expert communities that drive technical innovation, strategic transformation, and market-ready capability across the business. Through its Skills Networks and forward-looking programmes, the University equips people to lead with radical, rigorous creativity in pursuit of sustainable solutions.

The Opportunity

We’re looking for someone who knows how to bring experts together and spark meaningful conversations and interactions to help them develop their skills. This role is all about helping Arup’s expert communities thrive. Our Skills Networks are spaces where people with shared skills and knowledge come together to learn from one another, share insights, push their expertise further, and work to ensure quality and excellence across the projects we deliver.

You’ll work closely with each Skills Network to support meaningful engagement—developing approaches that encourage participation, knowledge exchange, and a sense of shared professional purpose. With your blend of practical know-how and people skills, you’ll empower others to lead great engagement, too.

Most of our Skills Networks engage online. They’re global communities whose members connect primarily through digital platforms, rather than in person. That means online facilitation, comfort with digital tools, and a deep understanding of how to build trust and energy through a screen are all key to making these communities feel connected, vibrant, and valuable.

Is this role right for you?

In this role, you’ll be a champion of global best practice in community engagement—designing strategies and toolkits that empower Skills Networks across the world. You’ll guide these networks to connect meaningfully with their expert members through thoughtful, purpose-driven interactions, fostering vibrant conversations and deeper shared learning.

You’ll help them leverage the right digital tools to spark dialogue, build professional identity, and cultivate a culture of collective growth. Your coaching will grow others’ confidence in community-building, while your advice to senior stakeholders will strengthen engagement long-term.

You’ll play a key part in helping networks use their site content as a gateway to connection, contribution, and knowledge-sharing. Collaborating with developers and business leads, you’ll shape improvements to the platforms that support these communities.

Your work will span across university teams—from foresight and skills to research and learning—ensuring alignment and amplifying the community’s impact on expertise development. You’ll always be on the lookout for opportunities to surface insights, elevate stories, and celebrate the power of shared expertise.

Responsibilities

We’re looking for someone who enjoys bringing people together and making knowledge-sharing easy and effective.

Experience building professional or expert communities with a focus on learning

Good at creating engagement approaches that help deepen expertise

Confident using digital tools (forums, workspaces, learning platforms) to connect people

Clear communicator and trusted facilitator—helps spark conversation and build connection

Has supported others to grow their confidence in community engagement

Comfortable working with senior stakeholders and navigating different priorities

Around five years’ relevant experience—or equivalent know-how gained another way

If you care about helping people grow through collaboration, you’ll feel right at home here

Motivated by connection, learning, and shared growth

Believes communities thrive when people come together with purpose

Open-minded and thoughtful—adapts based on what works and what doesn’t

Works with others to shape solutions and build a strong sense of ownership

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefitsto help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

Different People, Shared Values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Our Application Process

Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process.

Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list.

Closing date : 8th August 2025

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Community Specialist • Toronto, Ontario, Canada