Community Engagement Coordinator (Social Worker / Social Service Worker)

ComForCare Home Health Care - Kitchener / Waterloo; Kitchener; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading home care provider as a Community Engagement Coordinator in Kitchener, ON. You will leverage your extensive experience and strong network to secure new clients and enhance community engagement. This role offers flexibility, the ability to work independently, and opportunities to make a real difference in seniors' lives.

Benefits

Bonus/commission-based incentives

Qualifications

• 35+ years of proven, hands-on experience in home care, healthcare, or senior services.
• Strong existing network and deep knowledge of the Kitchener-Waterloo community.
• Valid driver's license and 24/7 access to a reliable vehicle for client visits.

Responsibilities

• Build and maintain strong relationships with referral sources.
• Secure new private-pay clients through outreach and networking.
• Conduct in-home consultations and client assessments.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Networking

Job description

At ComForCare Home Care, we value our employees like family. We celebrate success and have fun. Our focus is to help our clients and employees live their best lives possible. Join our team and be a part of a certified Great Place To Work!

Be a part of something special :

Build and work with a great team.

Build and maintain meaningful relationships.

Make a difference in your community.

Help and serve others.

Work a flexible schedule.

Have fun!

This role is best suited for individuals with strong, hands-on experience in the home care or healthcare space. Given the nature of the position, we are looking for someone who is already well-acquainted with the local market and can step in with confidence. If you already have an established network or are confident in your ability to engage this community effectively, wed love to hear from you.

Key Responsibilities :

• Build and maintain strong relationships with referral sources (hospitals, retirement homes, senior centers, healthcare providers, etc.)
• Secure new private-pay clients through targeted outreach and strategic networking
• Conduct in-home consultations and client assessments as needed
• Represent ComForCare at events and networking activities in the community
• Execute and refine growth strategies customized for the Kitchener-Waterloo market
• Provide regular reporting on client engagement, lead generation, and activity progress
• In conjunction with our leadership team, develop strategic sales and marketing plans, detailing daily, weekly and monthly activities focused on meeting or exceeding established goals.
• Effectively present ComForCare Home Care marketing materials and services to referral providers,

including 1 : 1 meetings, as well as planning, arranging and conducting formal group presentations to referral providers.

• Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities within the assigned territory, including the use of recommended software to maintain accurate records to maximize territory potential.
• Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers.
• Manage marketing operations and assist with office operations as needed.
• Bonus / commission-based incentives are available based on the number of clients brought in.

Who Were Looking For :

• 35+ years of proven, hands-on experience in home care, healthcare, or senior services (mandatory)
• Strong existing network and deep knowledge of the Kitchener-Waterloo community (required)
• Valid drivers license and 24 / 7 access to a reliable vehicle for client visits and business development
• Strong interpersonal, communication, and negotiation skills
• Ability to work independently and meet client acquisition targets
• A true passion for helping seniors live their best lives
• Professionalism, initiative, and high energy for growth

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Community Engagement Coordinator • Kitchener, ON, Canada