Community Coordinator

Highstreet Ventures; Langford; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in community development is seeking a Community Coordinator in Langford, BC. This part-time role involves organizing strata council activities and maintaining a well-kept community environment. Ideal candidates should thrive in a fast-paced setting and possess strong customer service skills, aiming for professional development as the community expands.

Qualifications

• Strong customer service background required.
• Proficiency with MS Office Suite and property management software.
• Knowledge of the Strata Property Act is an asset.

Responsibilities

• Organize and coordinate strata council meetings.
• Maintain common areas and assist with customer service.
• Collect quotes and coordinate trades on site.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Education

Strata management license

Tools

MS Office Suite

Property Management software

Job description

Do you consider yourself a creative problem solver? Do you hate when company policy gets in the way of the right decision? Do you easily admit when you’re wrong? Do you find yourself reading periodicals about the industry you’re in? Do you get satisfaction from a job well done and like to celebrate success when you’ve worked hard to get there?

If you answered yes to these questions, we have the job for you. Highstreet is currently seeking to fill the role of Community Coordinator to join our Communities team in Langford, BC. This is initially a part-time position, with the potential for increased hours and salary as our community grows.

The Highstreet Experience

Highstreet is a Kelowna-based company who has been developing communities since 2005. Our mission is to elevate everyone who works and lives with us by creating community connections through exceptional customer service.

CORE VALUES

Known as “Highstreeters” we demonstrate our core values in everything we do :

• Humility grants us insight from others
• Inquisitive & learning continuously
• Guided by always doing what is right
• Honest, open and timely communication
• Responsible & accountable for our actions and decisions
• Determined to persevere, get results and win together

THE OPPORTUNITY

This role involves the organization and coordination of the strata council, which includes calling and preparing for meetings, the procurement of qualified services, resolving strata-related concerns, and ensuring duties under the strata property act are performed. Additionally, the Community Coordinator will provide caretaking and customer service for the strata. This includes, but is not limited to, keeping the community looking great by doing light cleaning duties in the common areas, interacting with homeowners around the property and assisting with trade access to the building. There is also basic office work, such as scanning, emailing, filing, working on Property / Strata Management software and general administrative tasks. This multifaceted role will have a function of maintaining common areas, while also providing direction and leadership as a strata manager.

You Will Be Working Closely With And Around Highstreet Homeowners, So Professional Appearance Is Necessary At All Times. Some Typical Tasks Include

Maintain Highstreet's standard of appearance, upkeep, cleaning and maintenance within your community

Assist the Strata Council in maintaining the look and feel of the community and supporting the enforcing the community promises (bylaws).

Collecting quotes and coordinating trades on site; holding them accountable and ensuring work is completed on time

Helping resolve common area maintenance requests in a timely manner

Filling out reports and handing out notices as required

Light shoveling around property entranceways

Organizing folders, files, emails, keys, paperwork, and promotional materials

Working with MS Office, Property Management software and other computer programs

Support event organization and Highstreet Homeowner engagement

Building relationships with homeowners and the strata council

Posting updates to the community Facebook group

Being on call during weekends and evenings

Ability to do light repair work like patching and paint is not required but is an asset

Completing basic filter changes on various HVAC systems in the property (training will be available)

Daily site walks around the community to ensure community cleanliness and report / repair damage

Reporting of any issues to the strata council and Highstreet

Standard work week would be Monday to Friday

THE IDEAL CANDIDATE

Highstreet Is Looking For a Highly Motivated Individual Who Is Willing To Learn And Grow With a Company That Values Culture And Performance. In Addition To Identifying With Highstreet’s Values, The Candidate Should Also

Demonstrate high attention to detail and eagerness to do things the right way

Communicate openly and ethically with a positive attitude

Thrive working in a fast-paced, dynamic environment with competing priorities

Be a team player, be self-motivated, and efficient

Exhibit essential assertiveness, follow through, and organizational skills with respect to paperwork

Be a self-starter who requires little direction while keeping a strong desire to do the right thing

Possess a can-do attitude to a variety of tasks and difficult situations

Required Experience

Strong customer service background

Technically savvy, and proficiency with MS Office Suite

Good physical conditioning and stamina

Willingness to work outside as required

Valid Class 5 driver’s license and reliable transportation

Ability to work a flexible schedule including evenings and weekends as needed

Some knowledge of what repairs and maintenance are required on a building

Ability to complete general maintenance, using a variety of hand tools

Knowledge of the Strata Property Act

A strata management license would be considered an asset

Additional Requirements

Satisfactory credit and criminal record check.

J-18808-Ljbffr