Community Connector

Closer To Home Community Services; Calgary; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Disability Insurance

Life Insurance

AD&D Insurance

Extended Health & Dental Coverage

Health Spending Account

Employee Assistance Program

Wellness Days

RRSP Matching

Company Events

Training and Professional Development

Job summary

Closer to Home Community Services in Alberta seeks a full-time Community Connector to deliver early intervention and prevention services through the North Central Family Resource Network (NCFRN). You’ll support individuals and families by providing access to resources, workshops, and community-based programs.

The role requires strong collaboration with partners, outreach, and careful record-keeping, with non-negotiable compliance checks and a willingness to work flexible hours including evenings

Qualifications

• Diploma or degree in Social Services or related field.
• 1–2 years experience with vulnerable children, youth and families.
• Experience with diverse cultural backgrounds, including Indigenous communities.
• Trauma-informed care understanding and practice.
• Willing to work flexible hours including evenings/weekends.
• Class 5 Alberta driver’s license with personal vehicle and insurance.

Responsibilities

• Deliver preventative, skill-based support to individuals and families.
• Design, implement, and evaluate community workshops and programs.
• Collaborate with partners to expand NCFRN services.
• Coordinate annual initiatives and community engagement events.
• Promote NCFRN services through outreach and relationship-building.
• Maintain accurate records and complete reports as required.

Skills

Interpersonal skills

Communication

Advocacy

Trauma-informed care

Cultural humility

Teamwork

Flexibility

Education

Diploma/Degree in Social Services

Job description

About Us: Closer to Home Community Services (CTH) is a non-profit organization located in Alberta since 1995. CTH provides a wide range of services designed to meet the unique needs of children, youth and families. Be a part of an innovative team that envisions a world where “every child is thriving within supportive family and community relationships”. Join in our mission to facilitate growth and belonging in communities of meaningful relationships and where our integrity is grounded in evidence-based practice authentically informed by, and connected to, diverse cultural wisdom. Together, we will journey with children and families to uncover strength, hope and healing, creating new possibilities for a brighter future.

CTH is committed to diversity, equity, inclusion and belonging for all; including different cultural backgrounds, spiritual beliefs, and sexual and gender diversities. We strive to be an employer of choice with a focus on wellness and connection.

Company benefits include:

• Disability, Life and AD&D Insurance
• Extended Health & Dental Coverage
• Additional Health Spending Account
• Employee Assistance Program
• Wellness Days
• RRSP Matching
• Company Events
• Training and Professional Development

About the Position:

In this full-time position, Community Connector will deliver early intervention and prevention services through the North Central Family Resource Network (NCFRN). This position supports individuals and families by providing access to valuable resources, workshops, and community-based programs that promote personal growth and resilience. Through strong partnerships, meaningful outreach, and collaborative planning, the Community Connector ensures that programs are accessible, relevant, and responsive to the unique needs of the community.

Please note that the following are non-negotiable compliance requirements for all Closer to Home employees:

• Clean 3 Year Driver’s Abstract -
• Proof of $2M Liability Auto Insurance Coverage
• Police Information Check with Vulnerable Sector Search (completed within the last 6 months) -
• Intervention Record Check (completed within the last 6 months) -
• Please refer to the Qualifications section for details.

Responsibilities:

• Delivering preventative, skill-based support services to individuals and families, including help with problem-solving, budgeting, and advocacy.
• Designing, implementing, and evaluating community workshops, programs, and presentations in response to community needs.
• Maintain active collaboration with existing partners and develop new partnerships to expand NCFRN services and reach.
• Participate in and support the coordination of annual initiatives such as the Adopt-A-Family Program, as well as other community engagement events.
• Promote NCFRN services through outreach, public engagement, and relationship-building within the community.
• Support NCFRN’s day-to-day operations by contributing to team goals and providing flexible support where needed.
• Maintain and submit accurate and timely records of services, program participation, community contacts.
• Keep up to date with reports, data entry and paperwork as required.

Qualifications:

• A Diploma or Degree in Social Services or a related discipline and/or previous experience working with vulnerable children and families is preferred
• 1–2 years of experience working with vulnerable children, youth, and families in a community or social services setting.
• Demonstrated experience working with families from diverse cultural backgrounds, including Indigenous communities.
• Strong interpersonal, communication, and advocacy skills.
• Cultural humility and an understanding of trauma-informed care practices.
• Ability to work independently and as part of a team in a community-based setting.
• Willing to work a flexible work week, including evenings and weekends when needed. It is important for the Community Connector to be flexible, accessible, reliable, and available.
• Thank you for putting this together!
• This position requires the use of a personal vehicle for work-related purposes. Applicants must show proof of a class 5 Alberta driver's license, a personal vehicle, and a clean 3-year drivers abstract. Applicants must also agree to maintain $2 million liability insurance on their personal vehicle, and consent to the possibility of an annual driver's abstract review to meet our insurance provider’s requirements.
• Mileage will be reimbursed in alignment with the CRA guidelines and CTH policy.
• Standard First Aid/CPR Level C or higher
• A clean Intervention Record Check (IRC) from Children and Family Services and Police Information Check with Vulnerable Sector Check (PIC) are one of the non-negotiable compliance requirements for all Closer to Home employees before an offer letter can be issued.
• Can work full-time in Canada without sponsorship

All positions at Closer to Home Community Services require (5) competencies: I instills Trust, Consumer Focus, Communicates Effectively, Situational Adaptability and Ensures Accountability.

Closing Date:

Until suitable candidate is found

Similar titles for this role:

Community Outreach & Family Support Specialist, Community Engagement & Resource Specialist, Social Services Community Connector, Early Intervention & Community Specialist

In the spirit of respect, reciprocity and truth, we honour and acknowledge that we are gathered on the ancestral lands of the Siksikaitsitapi (Blackfoot Confederacy), which is comprised of the Siksika, Kainai, Piikani and Amskapi Piikani Nations, and the shared territories of the Tsuut’ina Nation and Iyarhe Nakoda Nations, all of whom are the original signatories of the Blackfoot Treaty #7 in Southern Alberta. We also recognize Mohkinstsis (Calgary) as a home to members of the Metis Settlements and communities within Alberta.