Community Care and Operations Coordinator Part Time

ComForCare; Kitchener; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading company focused on improving the lives of clients. As a caregiver, you will provide comprehensive support in client care and administrative tasks, backed by exceptional training and a strong community focus. This role promotes meaningful relationships while offering opportunities for personal and professional growth.

Benefits

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Qualifications

• Experience as a Home Support Worker, caregiver, or community support worker.
• Strong verbal and written communication skills.
• Comfortable engaging with external partners and presenting professionally.

Responsibilities

• Assist with client onboarding and scheduling coordination.
• Handle incoming calls, emails, and inquiries professionally.
• Conduct outreach calls or visits to community facilities.

Skills

Communication

MS Office proficiency

Google Workspace proficiency

Caregiving experience

Tools

Scheduling software

SwiftOps

Job description

Benefits:

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Live your best life possible by helping others live theirs. Our caregivers are the heart and soul of what we do. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified Great Place To Work!



Our CaregiverFirst promise is that our at home caregivers will be:

• Treated with respect and dignity.
• Provided exceptional training on a regular and ongoing basis.
• Are never alone in the field - support is always available.
• Are thoughtfully matched with clients that they are compatible with.

What you’ll be doing:

Client Care Support:

• • Assist with new client onboarding, documentation, and scheduling coordination
    
    
  • Participate in initial client inquiries and follow-ups, supporting care intake
    
    
  • Help track caregiver schedules and ensure alignment with client needs
    
    
  • Assist with quality assurance check-ins and satisfaction surveys
    
    
• Administrative Operations:
  
  
  • Handle incoming calls, emails, and inquiries in a warm, professional manner
    
    
  • Log all communications and interactions using office tools (SwiftOps, etc.)
    
    
  • Maintain up-to-date digital and physical records for both clients and staff
    
    
  • Support with recruitment admin, file organization, and onboarding documentation
    
    
• Community Engagement:
  
  
  • Conduct friendly outreach calls or visits to facilities, clinics, and community centers
    
    
  • Distribute marketing materials and promote CFC programs like Lunch & Learns and Book Clubs
    
    
  • Represent ComForCare during networking opportunities and service presentations
    
    
  • Support supplemental staffing initiatives and relationship building with care communities
    
    

What we’re looking for:

• Experience as a Home Support Worker (HSW), caregiver, or community support worker
  
  
• Strong verbal and written communication skills
  
  
• Proficient with MS Office, Google Workspace, and scheduling software
  
  
• Comfortable engaging with external partners and presenting professionally
  
  
• Previous experience caregiving for clients in homes or senior communities is a bonus.