Community Business Manager

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Community employees may receive annual anniversary rewards dependent on classification.
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

Responsibilities

The Community Business Director manages financial, accounting, and business office functions within the community. They serve as the primary resource for handling financial concerns from residents and their families, coordinate human resources activities with Regional Support staff and the Support Center, and support hiring and onboarding processes. The role also includes serving as ‘manager on duty’ as needed and in the absence of the Executive Director and Hospitality Director.

1. Manage resident data, including demographic details, billing, and contracts, in company systems following proper procedures.
2. Oversee the community’s accounting functions, analyzing expenditures and budgets with independent judgment.
3. Conduct interviews, hire, train, develop, and evaluate staff.
4. Manage accounts receivable and payable functions.
5. Coordinate HR activities, including leaves, employment counseling, hiring, onboarding, benefits training, payroll, and maintaining employee files, in collaboration with HR and the Executive Director.
6. Participate in month-end closing, including accruals and general ledger analysis, with the Executive Director.
7. Assist in preparing operational and financial variance reports.
8. Train new employees and provide ongoing training for current staff.
9. Complete special projects and respond to requests promptly.
10. Support the sales process through inquiries and tours.
11. Serve as 'manager on duty' regularly and provide on-call coverage as needed.
12. Deliver high-quality customer service and create a first-class dining experience periodically.
13. Use judgment to proactively address issues and ensure the business office meets quality standards.
14. Manage risk-related items, including workers' compensation and vehicle licensing.
15. Perform other duties as assigned.

Qualifications

• Degree or diploma in Accounting, Business, Finance, or related field, or equivalent experience.
• Knowledge of provincial employment standards.
• At least three years of experience in business office management.
• Ability to exercise independent judgment aligned with company goals.
• Skill in budget analysis and variance reporting.
• Proficiency in Microsoft Office and standard office equipment.
• Valid driver’s license; may require driving responsibilities.