Community and Family Services Assistant

The Salvation Army; Sechelt; On-site; Full time

Job summary

The Salvation Army seeks a Community Ministries Worker C to assist in food bank operations and thrift store management. Ideal candidates should be between 15-30 years old, have completed high school, and are motivated to support vulnerable individuals. This role offers a collaborative environment focusing on empathy and community service.

Qualifications

• Be between 15 and 30 years of age.
• Clear vulnerable sector screening, and completion of health and safety training.

Responsibilities

• Assist in organizing and distributing food bank donations.
• Process transactions and manage thrift store operations.
• Maintain cleanliness and organization of the food bank and store.

Skills

Empathy

Communication

Time Management

Problem Solving

Organizational Skills

Education

Completed High School

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

The Community Ministries Worker C - Canada Summer Youth Job assists in the organization and distribution of food bank donations and thrift store operations.

ACCOUNTABILITIES:

Food Bank Functions/Responsibilities:

• Consistently demonstrates empathy and concern for clients/families.
• Provides emergency food hampers to clients as directed by counselors/caseworkers or supervisor.
• May assist in the maintenance of client files and statistical records, as directed.
• Assists in the organization, maintenance, and general cleanliness of the Food Bank and/or Meal Centre, etc.
• Receives (and/or declines) and sorts/organizes non-monetary donations or purchased products following standard procedures.
• Supports the Community Meal Program
• May be responsible for ensuring safe handling of hazardous materials.
• Arranges for discarding of items that are not used as per the policy.
• May direct work of volunteers assisting in the Food Bank.
• Performs other duties as assigned.

Thrift Stores Functions/Responsibilities:

• Provide positive and courteous service to customers
• Process customer transactions at the sales counter including cash and debit/credit sales ensuring accuracy and in accordance with policies and procedures
• Accurate opening and closing of store procedures when required, including POS terminals and till
• Assist in keeping the general sales floor neat & clean and assure product displays are kept full and are tidy
• Keep stock rotated as per schedule or as directed by supervisor
• Implements store layout plans to attract customers including window displays and merchandise displays; Arrange and display sales items
• Work with volunteers as assigned
• Ensure work stations for volunteers are clear and ready before they arrive
• Receives, sorts, stores and prices donations as per directions and standards
• Process donated items by unloading, sorting, packing, storing, bailing and reloading the donations
• Lifts and relocates bags and boxes to determined areas as required. Assists with heavy lifting as required
• Climbs ladders and stores seasonal product in overhead storage bins
• Separates recycling and garbage, and processes both according to the direction given, including into truck for removal
• Meets assigned daily targets; counts, weighs and record incoming and outgoing donations
• Maintains general cleanliness along with the safety and functionality of warehouse and property in accordance with all safety policies and guidelines
• May operate the forklift to move goods as necessary after sufficient training
• Shares janitorial duties in common spaces such as washroom and kitchen
• Performs other duties as assigned

WORKING CONDITIONS:

• Work environment is typically in an office, thrift store or sorting room.
• May require standing long hours
• Must be able to lift 30 lbs.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

• Be between 15 and 30 years of age at the beginning of the employment period.
• Completion of high school.
• Background check consent
• A clear vulnerable sector screening
• Clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

Experience and Skilled Knowledge Requirements

• Up to three (3) months of prior related experience, including, experience working with multi-barrier persons.
• The performance of the job requires a frequent number of loading/unloading trucks, handing out hampers, receiving/sorting out donated or purchased goods, and occasional computer work.
• The performance of the job requires attentive listening (empathy to clients/volunteers), and attention to occasional computer work.
• Ability to speak English, Arabic and other languages.

Skills and Capabilities:

• Respect and understanding of The Salvation Army – its mission, culture, and values.
• Possesses a collaborative team approach with all managers, staff, and volunteers to create a working climate that is positive and mutually supportive.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Excellent organizational abilities.
• Great communication and time management skills.
• Attention to detail, problem solving and analytical skills.
• Self-motivated, disciplined, and adaptable.

Compensation:

The target hiring range for this position is $21.83 to $27.29 with a maximum of $32.75.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.