Communications Specialist

Dexian; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services firm in Toronto is seeking a Communications Specialist to oversee event logistics, media relations, and internal communications. The ideal candidate will have robust communications experience and proficiency in Microsoft Office. This role is hybrid, requiring 3 days onsite per week, and offers opportunities for professional growth.

Qualifications

• Previous communications experience, preferably in a large and complex organization.
• Advanced proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to quickly learn and use new systems, including digital tools.
• Self-motivated and detail-oriented.

Responsibilities

• Plan and manage logistics for events.
• Research media requests and assist with interviews.
• Manage volunteer opportunities and liaise with community partners.
• Collaborate on communication projects across business lines.
• Maintain and update the Canada Hub with weekly updates.
• Create and distribute the Canada Connects newsletter.

Skills

Communications experience

Proficiency in Microsoft Office Suite

Excellent written communication skills

Excellent verbal communication skills

Ability to learn new systems

Detail-oriented

Job description

DETAILS:

Domain: Banking

Position: Communications Specialist

Duration: 12 Months (Possibility of extension or conversion)

Location: Toronto, ON (Hybrid – 3 Days/ Week Onsite)

Responsibilities:

• Event Support: Plan and manage logistics for internal and external events, including senior leader visits, town halls, client events, and community partner activities.
• Media Relations & Monitoring: Research media requests, assist with interviews, use monitoring tools to track media mentions of Canada, and report findings to relevant stakeholders.
• Volunteer Day Support: Manage volunteer opportunities, post them to the volunteer portal, collect photo releases, liaise with community partners, and attend events when possible.
• Serve as a key member of the steering committee for our largest annual charitable fundraiser.

Internal Communications:

• Collaborate with business lines and functions on communication projects.
• Maintain and update the Canada Hub (SharePoint) with weekly updates.
• Create and distribute the bi-weekly "Canada Connects" newsletter, working with teams across Canada to source, write, edit, and send content.
• Draft, edit, and send internal emails supporting Canadian franchise, business lines, and support functions.
• Create and post content for TV (internal TV system).
• Support communications for inclusion networks.

Other:

• Manage the corporate photo inventory, including booking photo shoots, liaising with photographers, and organizing photo files.
• Oversee Canada's quarterly Managers Control Assessment (MCA) testing for ESPA.
• Manage promotional items, including ordering, inventory, and distribution.
• Manage the charitable contributions process and related reporting.

Qualifications:

• Previous communications experience, preferably in a large and complex organization.
• Advanced proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to quickly learn and use new systems, including digital tools.
• Self-motivated and detail-oriented.