Communications Specialist

Alliance for Healthier Communities; Lakeshore; Hybrid; CAD 60,000 - 73,000; Full time

Benefits offered by this job

Extended health and dental

Group life insurance

Employee Assistance Program (EAP)

HOOPP pension

Vacation and holidays

Wellness resources (Calm, Motivosity)

Course fee support

Job summary

LAMP Community Health Centre is seeking a communications professional to develop and evaluate the annual communications and engagement plan that aligns with our priorities. The role provides strategic counsel to leadership and ensures consistent branding and messaging across the organization.

The position leads media relations, digital channels and multimedia content while collaborating with diverse teams to deliver accessible, equity‑focused communications for internal and external audiences.

Qualifications

• Post-secondary degree or diploma in Communications, Public Relations, Journalism, Marketing or related discipline, or equivalent experience.
• Minimum of 3 years of progressively responsible communications experience, preferably in healthcare, non-profit or community sectors.
• Demonstrated understanding of the Social Determinants of Health and advocacy within the non-profit environment.
• Exceptional writing, editing, presentation and storytelling skills.
• Experience developing communication plans and managing multiple concurrent projects.
• Experience with media relations, digital communications and stakeholder engagement.
• Meaningful experience with design and creation of materials for various media formats (i.e.social media, print, video).
• Fully proficient with various social media platforms including Linkedin, Twitter, Facebook and Instagram.
• Knowledge of health equity, social determinants of health and anti-oppressive practice
• Demonstrated ability to communicate complex information clearly to diverse audiences.
• Knowledge and experience applying AODA legislated requirements including equitable and accessible communications principles
• Knowledge of LAMP Community Health Centre, the South Etobicoke community, and/or a second language that is reflective of the community being served are all preferable assets

Responsibilities

• Develop, implement and evaluate the annual communications and engagement plan and workplan.
• Provide communications advice to leadership and recommend improvements to organizational communications.
• Ensure consistent branding, messaging and visual identity across the organization.
• Develop communication plans supporting strategic initiatives, organizational change and priority projects.
• Work closely with leaders and teams from across the teams to identify, develop and distribute key messages and build function specific content for internal and external audiences
• Creates and updates content (e.g., internal communications, staff newsletters, intranet updates, ED bulletins, etc.)
• Lead development of crisis communication plans and coordinate relevant training to staff as appropriate
• Develop internal communications including newsletters, leadership messages, intranet content and staff updates.
• Create and maintain communication templates, policies and standards consistent with AODA requirements.
• Lead website content management and oversee organizational social media channels.
• Develop engaging multimedia content including graphics, photography, video and infographics.
• Monitor website, social media and campaign analytics and prepare quarterly performance reports.
• Develop promotional materials including brochures, posters, presentations, newsletters and digital publications.
• Coordinate media relations, prepare press releases, key messages, briefing notes and executive speeches.
• Coordinate production of the Annual Report and other corporate publications.
• Plan and execute communication strategies supporting community events, advocacy and outreach initiatives.
• Manage external vendors including web developers, photographers, designers and communications contractors.
• Support grant, funder, Board and leadership communications as required.
• Manage communications projects, timelines and budgets within approved resources.
• Develop and distributes external communication print materials (e.g., signage, newsletters, program calendars, flyers, posters, and handouts)

Skills

Communications

Public relations

Content creation

Media relations

Digital communications

Stakeholder engagement

Education

Post-secondary degree in communications or related field

Job description

Compensation Amount / Range $59,564 to$72,994 ($32.72 to $40.10hourly)

Existing Vacancy Yes No

Is Artificial Intelligence used for screening or assessment of candidates Yes No

LAMP Community Health Centre is a multi-service, community based charitable organization that provides a wide range of programs and services to improve a person's health. LAMP uses a co-ordinated approach to connect people to medical services and other programs that build personal resources. By providing services that improve physical, emotional, social and economic well-being, people can better control their health and environment.

Our organization is grounded in principles of health equity, and we are committed to delivering services and programs through an anti-racism, anti-oppression lens. We strive to create a healthier community by putting people first and addressing systemic barriers to care.

Develop, implement and evaluate the annual communications and engagement plan and workplan.

Provide communications advice to leadership and recommend improvements to organizational communications.

Ensure consistent branding, messaging and visual identity across the organization.

Develop communication plans supporting strategic initiatives, organizational change and priority projects.

Work closely with leaders and teams from across the teams to identify, develop and distribute key messages and build function specific content for internal and external audiences

Creates and updates content (e.g., internal communications, staff newsletters, intranet updates, ED bulletins, etc.)

Lead development of crisis communication plans and coordinate relevant training to staff as appropriate

Develop internal communications including newsletters, leadership messages, intranet content and staff updates.

Create and maintain communication templates, policies and standards consistent with AODA requirements.

Lead website content management and oversee organizational social media channels.

Develop engaging multimedia content including graphics, photography, video and infographics.

Monitor website, social media and campaign analytics and prepare quarterly performance reports.

Develop promotional materials including brochures, posters, presentations, newsletters and digital publications.

Coordinate media relations, prepare press releases, key messages, briefing notes and executive speeches.

Coordinate production of the Annual Report and other corporate publications.

Plan and execute communication strategies supporting community events, advocacy and outreach initiatives.

Manage external vendors including web developers, photographers, designers and communications contractors.

Support grant, funder, Board and leadership communications as required.

Manage communications projects, timelines and budgets within approved resources.

Develop and distributes external communication print materials (e.g., signage, newsletters, program calendars, flyers, posters, and handouts)

• Perform other related duties as assigned.

Post-secondary degree or diploma in Communications, Public Relations, Journalism, Marketing or a related discipline, or equivalent experience.

Minimum of 3 years of progressively responsible communications experience, preferably in healthcare, non-profit or community sectors.

Demonstrated understanding of the Social Determinants of Health and experience with advocacy within the non-profit environment.

Exceptional writing, editing, presentation and storytelling skills.

Experience developing communication plans and managing multiple concurrent projects.

Experience with media relations, digital communications and stakeholder engagement.

Meaningful experience with design and creation of materials for various media formats (i.e.social media, print, video).

Fully proficient with various social media platforms including Linkedin, Twitter, Facebook and Instagram.

Knowledge of health equity, social determinants of health and anti-oppressive practice.

Demonstrated ability to communicate complex information clearly to diverse audiences.

Knowledge and experience applying AODA legislated requirements including equitable and accessible communications principles

• Knowledge of LAMP Community Health Centre, the South Etobicoke community, and/or a second language that is reflective of the community being served are all preferable assets

For qualifying full-time and part-time employees and pro-rated to full time equivalent:

• Extended health and dental: coverage for prescription drugs, vision, health practitioners and more
  • Group life insurance
  • Employee Assistance Program (EAP): free, confidential support
  • Healthcare discounts via Altum Health for services like massage therapy and physiotherapy
  • Free access to Calm (meditation, sleep stories, self-care tools) and employee engagement platform Motivosity
  • 4 weeks of vacation to start plus paid sick days
  • 11 paid statutory and organizational holidays
  • Pension: membership in the Healthcare of Ontario Pension Plan (HOOPP)

Growth, Purpose & Community Impact

• Paid orientation, ongoing training, and professional development opportunities
  • On-site and e-learning, plus access to course fee support
  • Opportunities to serve diverse communities through inclusive, client-centered care
  • Collaborative work environment focused on innovation and continuous improvement
  • Active involvement in internal/external committees and community partnerships
  • A workplace committed to equity, diversity, and removing barriers to accessibility

LAMP Community Health Centre is dedicated to achieving a workforce that reflects the diversity of the community it serves and encourages applications from equity seeking groups. Requests for accommodation due to disability can be made at any stage in the recruitment process.