Communications Officer

McGill University; Montreal (administrative region); Hybrid; CAD 66,000 - 99,000; Full time

Benefits offered by this job

Health, Dental, Life Insurance

Defined contribution pension plan

RRSP and TFSA

Competitive vacation policy

Personal days

Floating holidays

Summer Fridays

Time off over December holidays

Tuition waiver for employees and their

Job summary

McGill University in Montreal is seeking a Communications Officer for the School of Medicine and Health Sciences to translate complex information into engaging content for students and faculty. You will advise internal clients, develop campaigns, and coordinate across channels to strengthen belonging and awareness.

English and French proficiency is required; three years' experience in communications and a degree in communications or related field are expected.

Qualifications

• Undergraduate degree in communications or related field.
• Three (3) years' related experience, or more.
• Fluency in English and French.
• Strong writing, editing and proofreading skills.
• Planning and coordinating communications projects across channels.
• Ability to work autonomously and as part of a team in a fast-paced environment.
• Professionalism and discretion.
• Proficiency with Microsoft Office, web, social media, databases and presentation software.

Responsibilities

• Advise on communications strategies to meet client needs and advance University goals.
• Develop and implement communications rollouts.
• Translate complex information into engaging content for students and faculty across channels.
• Create content to strengthen belonging within the School of Medicine and its network.
• Support events with the School of Medicine and Faculty events staff.
• Ensure web content is current and follows best practices; maintain SOPs for key sites.
• Collaborate with leadership and partners to monitor audience needs and feedback.
• Develop style guides and templates; coach others on content quality.
• Share best practices with other Faculty communicators.
• Monitor effectiveness with KPIs and adapt strategies accordingly.
• Support special Faculty projects as needed.

Skills

Outstanding writing

Editing

Proofreading

Communication

Bilingual English/French

Education

Undergraduate degree in communications

Tools

Microsoft Office

Web

Social media

Databases

Presentation software

Job description

Position Summary

Reporting to the Director of Communications, Faculty of Medicine and Health Sciences, and working in close collaboration with the Director, Administration and Operations, Medical Education, the Communications Officer develops communications materials to inform and engage a variety of audiences, with a primary focus on students, faculty and staff within the School of Medicine at the Faculty of Medicine and Health Sciences. The Officer provides expert advice and support to internal clients, in particular those in the undergraduate medical education and postgraduate medical education programs in the School of Medicine.

Primary Responsibilities

• Develop in-depth knowledge of internal clients’ goals, structures and operational challenges; proactively advise on communications, campaigns and channels to meet client needs and to advance University and Faculty goals.
• Collaborate in the development of communications strategies consistent with University and Faculty goals and priorities; create and implement communications rollouts.
• Translate complex information, including policies, into engaging and accurate content for students and faculty, through a variety of internal communications channels.
• Create content across multiple channels, working with Faculty communications staff and clients as needed, to strengthen community and belonging within the School of Medicine, including at Campus Outaouais and across the McGill clinical teaching network.
• Support key events and collaborate with the School of Medicine and Faculty’s Events officers on large-scale events.
• Ensure clients’ web presence reflects best practices and latest McGill functionalities; establish and implement standard operating procedures to update key websites, particularly within the School of Medicine, ensuring that content is current and optimized.
• Liaise with School of Medicine leadership, internal clients, and student leadership, as well as with partners in the Faculty’s network of teaching hospitals and institutes, to monitor audience needs and issues, solicit feedback and collaborate on joint communication initiatives where appropriate.
• Develop and implement best practices and standard processes to support clients’ communication needs, such as style guides and templates; where appropriate, coach non-communicators developing content to ensure consistency and quality control.
• Remain current with best practices in communications, particularly internal communications, e-newsletters and digital content; share best practices with other Faculty communicators.
• Monitor the effectiveness of communications with key performance indicators; adapt strategies and materials as needed according to best practices.
• Support special Faculty projects, as needed.

Other Qualifying Skills and/or Abilities

Undergraduate degree in communications or related field.

Three (3) years' related experience, or more.

Thrives in a complex organizational environment with multiple clients.

Ability to anticipate possible difficulties, troubleshoot and implement solutions.

Outstanding writing, editing and proofreading skills.

Fully versed in planning and coordinating communications projects across channels.

Strong organizational, priority-setting, problem-solving and listening.

Ability to build relationships with clients / colleagues and to work autonomously and as part of a team in a fast-paced, changing, deadline-oriented environment.

Demonstrated professionalism and discretion.

Proven ability to work with computer applications and tools related to the field of communications (Microsoft Office, web, social media, etc.), as well as databases and presentation software.

English and French, spoken and written is required.

Experience working in communications in a medical school and/or healthcare environment a strong asset.

Benefits and Compensation

Annual Salary: (MPEX Grade 04) $66,190.00 - $82,740.00 - $99,290.00

• Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
• Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
• Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
• Competitive vacation policy
• Two (2) personal days
• Two (2) floating holidays
• Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
• Paid time off over the December holiday period
• Tuition waiver for regular employees and their dependents
• Up to two (2) days of remote work per week where the position permits

Location and Work Arrangement

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4. For a definition of our language proficiency levels, please click here.

Job Profile and Work Details

Job Profile: MPEX-COM2A - Internal External Relations - Professional

2 Hours per Week: 33.75 (Full time)

Supervisor: Director Communications

Position End Date (If applicable):

Eligibility and Diversity

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities.

McGill implements an employment equity program and encourages members of designated groups to self-identify.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail].

Application Deadline

Deadline to Apply: 2026-09-15