Communications Officer

InsideHigherEd; London; On-site; CAD 67,000 - 87,000; Full time

Job summary

A leading educational institution in Canada is seeking a Communications Officer to develop and implement digital communication strategies aimed at enhancing the student experience. Key responsibilities include maintaining websites and managing digital content. The ideal candidate will have a Bachelor's Degree, at least 4 years of experience in web development, and strong analytical skills. This full-time position offers a salary ranging from $67,916 to $86,855 annually.

Qualifications

• 4+ years of experience in website development or digital communications.
• Experience with responsive and accessible websites.
• Strong relationship-building and communication skills.

Responsibilities

• Develop and maintain student-focused websites.
• Implement web and digital communication strategies.
• Track and report on digital activities.

Skills

Website development

Digital communications

UX design

Content management systems

Analytical tools

Time management

Education

Bachelor's Degree in website design, marketing/communications, or related field

Tools

Google Analytics

Adobe Creative Suite

WordPress

Mailchimp

Tableau

Job description

Communications Officer

Date Posted : 07 / 23 / 2025

Req ID : 44422

Faculty / Division : Vice Provost Strategic Enrolment Management

Department : University Registrar's Office

Campus : St. George (Downtown Toronto)

Position Number : 00051159

Description :

The University Registrar’s Office (URO) provides institutional leadership on student financial aid & awards, student accounts, client services & records, student systems, academic scheduling, accommodated testing services, classroom planning & technology, and convocation. As part of the Vice-Provost, Strategic Enrolment Management (VPSEM), the URO supports a student-centric approach to enrolment activities, engaging divisional leaders and implementing transformations aligned with institutional and divisional goals for all students across the student life cycle.

The Office of Convocation & Communications manages tri-campus activities related to convocation and student communications, supporting divisional goals.

Your opportunity :

Reporting to the Director, Convocation & Communication, the Communications Officer will implement web and digital communication strategies for students at the University of Toronto.

The role involves developing and maintaining student-focused websites and digital content, analyzing website data, assisting with surveys and reports, managing CRM email campaigns, and creating engaging digital assets to enhance the student experience.

Your responsibilities will include :

• Building, testing, and maintaining websites
• Writing and editing digital communications
• Ensuring digital assets meet brand and accessibility standards
• Tracking and reporting on digital activities
• Troubleshooting technical issues
• Supporting staff with digital communications
• Researching and recommending new digital strategies

Essential Qualifications :

• Bachelor's Degree in website design, marketing/communications, or related field, or equivalent experience
• At least four (4) years’ experience in website development, UX design, or digital communications
• Experience with responsive and accessible websites
• Strong relationship-building skills
• Excellent research, writing, proofreading, and editing skills
• Proficiency in MS Office, CMS (WordPress), Adobe Creative Suite, analytics tools (Google Analytics, Tableau), CRM (Slate, Mailchimp), and social media platforms
• Good time management and organizational skills
• Ability to manage projects, learn new technologies, and stay updated on best practices
• Strong organizational and analytical skills, ability to work independently and in teams

Assets (Nonessential) :

• Experience in a post-secondary institution
• Photography and/or videography skills

To be successful in this role you will be :

• Communicative
• Organized
• Proactive
• Problem solver
• Responsible
• Team player

Closing Date : 08 / 05 / 2025, 11:59 PM ET

Employee Group : USW

Appointment Type : Budget - Continuing

Schedule : Full-Time

Pay Scale Group & Hiring Zone :

USW Pay Band 09, $67,916 to $86,855 annually, with step progression. Pay scale and classification are subject to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Communication / Media / Public Relations

Recruiter : Fiona Chan

Lived Experience Statement :

Members of Indigenous, Black, racialized, 2SLGBTQ+ communities, persons with disabilities, and other equity groups are encouraged to apply. Lived experience will be considered in the selection process.

Diversity Statement :

The University of Toronto values diversity and encourages applications from all backgrounds, including Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and those with diverse gender and sexual identities. We are committed to equity, diversity, and inclusion, recognizing their importance to our academic mission.

Applicants will be asked to complete a voluntary Diversity Survey for institutional planning, with confidentiality assured. More info at http://uoft.me/UP.

Accessibility Statement :

The university is committed to accessibility and inclusion, providing accommodations as needed during the application process. For assistance, contact [e-mail].

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