Communications Manager, Commercial, Core Banking & Payments Technology

Job Summary

Job Description

What is the opportunity?

In this role, you will support the development and execution of internal communications, events, and initiatives that drive leadership effectiveness, employee engagement, and understanding of the Commercial, Core Banking & Payments Technology (CCBPT) strategy, priorities and success stories. You will work collaboratively with stakeholders across CCBPT and the enterprise to develop content and support initiatives that deliver meaningful, signature experiences for all employees.

Please note this is a contract opportunity.

What will you do?

• Support the planning and delivery of large-scale, high-profile events sponsored by technology executives, ranging in size from audiences of 150 to 1200 employees. This involves close collaboration with executives, senior leaders, and cross-functional teams within CCBPT and across the enterprise, including designers and vendors, to deliver virtual and in-person experiences.
• Lead the development and execution for CCBPT-wide initiatives, activities, and internal communications, supporting strategic communication plans and delivering clear, engaging content. This includes executive communications, speaking briefs, event primers, blogs, storyboards for podcasts and videos and content for online channels.
• With oversight from the Senior Communications Manager, manage the CCBPT Engagement Committee including volunteers, the workplan, measurement process, and the planning and delivery of strategic events, initiatives and activities focused on building engagement and enhancing the overall employee experience. This requires strong collaboration and delegation skills, as you will interface with executives, HRBPs, senior leaders and cross-functional teams within CCBPT and across the enterprise. Responsibilities also include preparing and delivering presentations to the CCBPT Senior Management Team and executive sponsor on the outcomes and impact of engagement activities.
• Proactively research and bring forward innovative ideas to deliver engaging, multi-channel communications and experiences across CCBPT, including digital content, live events, video, and interactive employee engagement initiatives. This includes leveraging centres of expertise across the enterprise to adopt, streamline and improve communication tools and processes.
• Ability to facilitate between, providing advice and influencing key stakeholders.

What do you need to succeed?

Must-have

• Degree/diploma and/or other post-secondary education (or equivalent experience) in communications, public relations, marketing, journalism or related field
• Communications professional with minimum 3+ years of experience preferably in financial services or technology
• Strong interpersonal skills and a demonstrated commitment to teamwork and collaboration in a fast-paced, deadline-driven environment
• Exceptional ability to simplify complicated information into clear, concise and engaging content
• Innovative communicator with a creative mindset, a passion for storytelling, and a curiosity to explore new formats, tools, and approaches to engage different audiences

Nice-to-have

• Background in strategy and planning
• Familiarity with graphic design and video editing
• Proficiency using electronic communication technology as well as Microsoft programs - RBC Connect, SharePoint, WebEx, Survey tools, Slack, Microsoft (Word, PowerPoint, Outlook, Excel)
• A passion for public speaking and facilitating engaging conversations, including podcasts, presentations or live events

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Decision Making, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Oral Communications, Organizational Communications, Time Management

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: HUMAN RESOURCES & BMCC

Job Type: Contract (Fixed Term)

Pay Type: Salaried

Posted Date: 2025-04-23

Application Deadline: 2025-05-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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