Communications Director 12 - 18 month contract

Odyssey Trust Company; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Communications Director on a 12-18 month contract. This role is perfect for a tech-savvy individual eager to lead internal and external communications, engage with clients, and enhance the brand's visibility. You'll manage diverse communication channels, from newsletters to social media, ensuring the company's values and mission are effectively communicated. If you thrive in a creative environment and are passionate about driving process improvements, this is an exciting opportunity to make a significant impact in a solution-driven team.

Benefits

Comprehensive benefits package

Competitive salaries

Employee activities and events

Accommodations for disabilities

Qualifications

• Experience in content creation and graphic design for diverse communication channels.
• Strong skills in email marketing and website content management.

Responsibilities

• Manage internal and external communications, enhancing brand visibility.
• Collaborate with leadership to develop strategic communication plans.

Skills

Content creation

Graphic design

Video production

Website content management

Email marketing

Event planning

Cross-departmental collaboration

Interpersonal skills

Organizational skills

Problem-solving

Adaptability to new technologies

Tools

Adobe Creative Suite

Canva

WordPress

HubSpot

JotForm

Job description

Communications Director 12 – 18 month Contract

At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy.

Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own employees, guide us in reaching our individual and collective goals:

1. We Show Up for Each Other: We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.
2. We Build: "Outside the box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.
3. We Get Stuff Done (GSD): We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas and put them into action.
4. We Do the Right Thing: We’re dependable, trustworthy, and proud of our professional standards.

Primary Responsibilities & Attitude

The Communications Director manages the internal and external communications for the company. The Communications Director engages with three key stakeholders (employees, clients, potential clients) through the development, promotion and management of Odyssey’s messaging, communication channels, vision, and brand. The role requires a tech-savvy and adaptable individual who is eager and confident in learning new digital tools quickly to facilitate creative solutions to communication challenges.

Primary Responsibilities

General

1. Work closely with Leadership teams to provide strategic direction on the organization’s communications and engagement strategy to support our mission, values and strategic priorities.
2. Enhance, protect, and maintain brand and reputation (all company materials and messaging).
3. Conduct quality control on all communications.

External

1. Increase the visibility and reputation of the organization and its leaders through the creation of strategic communications.
2. Prepare announcements for press release.
3. Maintain website content and plan and implement improvements.
4. Share company news and updates on external channels (social media, website, email, etc.).
5. Strategize and execute external marketing plan and key messages in line with Odyssey’s brand, image and mission.
6. Prepare proposal packages for prospective clients, as required.
7. Communicate with prospective clients and partners reliably and professionally.
8. Maintain and improve proposal materials for Sales team.
9. Manage production, publication and amplification of various short and long form content, ads, email, web, brochures, etc., ensuring compelling messaging and tone of voice and alignment.
10. Plan and execute client and influencer appreciation gifts and events.
11. Maintain CRM platform / client contact lists.
12. Develop, distribute and analyze client satisfaction survey.
13. Develop and maintain digital form submissions (JotForm) for Compliance, Client Services, Shareholder Services, and Registered Plans.

Internal and Culture

1. Develop and promote internal communication and branding standards.
2. Champion company values and mission through key internal messaging.
3. Share Odyssey news, standards, recognition, and updates with employees.
4. Prepare bi-weekly Town Hall presentations.
5. Assist employees with communications coaching (verbal, non-verbal, written, and digital).
6. Collaborate with colleagues to plan and carry-out employee activities and events.
7. Work with all departments to develop and maintain training programs and manuals.

Skills and Experience:

1. Content creation (including some graphic design) for internal and external communication channels (newsletters, brochures, invitations, social media, etc).
2. Graphic design and visual communication (Adobe Creative Suite, Canva).
3. Video production and editing skills.
4. Website content management (WP).
5. Email marketing campaign development and management (HubSpot).
6. Event planning and promotion.
7. Cross-departmental collaboration.
8. High attention to detail and accuracy.
9. Strong interpersonal skills with excellent verbal and written communication.
10. Ability to remain organized while prioritizing multiple tasks with varying levels of urgency.
11. Solutions-based attitude and an eagerness to drive process improvements by identifying problem areas and presenting solutions to management.
12. Above-average computer and software skills with ability to adapt to and apply new technologies.
13. Willingness and desire to achieve personal and team goals.
14. Ability to maintain confidentiality of any sensitive information as part of the job function.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.