Communications Coordinator

BC Pharmacy Association; Vancouver; Hybrid; CAD 60,000 - 67,000; Full time

Job summary

A professional association for community pharmacists is seeking a Communications Coordinator to enhance its brand and communications strategy. This role involves managing digital platforms, creating content, and supporting events. Ideal candidates will possess strong writing and communication skills, proficiency in social media tools, and knowledge of SEO. A hybrid work environment is offered with a salary range of $60,000 - $67,000 plus benefits.

Benefits

Professional development fund

Flexible work environment

Bonus package

Qualifications

• Exceptional written and oral communications skills in English.
• Proven experience publishing with CMS systems such as Drupal or WordPress.
• Proficiency in social media management tools.

Responsibilities

• Manage the Association’s website content and ensure it is up to date.
• Create and manage social media content and monitor engagement.
• Produce internal and external materials including e-newsletters and presentations.

Skills

Written communication skills

Oral communication skills

Social media management tools

Basic HTML knowledge

Adobe Creative Suite

SEO knowledge

Customer service skills

Organization skills

Education

Bachelor's degree in Communications or related field

Tools

CMS systems (Drupal, WordPress)

Email marketing tools

Microsoft Office

SharePoint

Job description

Description

The BC Pharmacy Association, which represents more than 5,000 community pharmacists, pharmacies and pharmacy students in British Columbia, is seeking a Communications Coordinator to join our dynamic team. The Communications Coordinator plays an important role in making sure the Association’s brand and initiatives are communicated to members and the public through clear, consistent messaging across multiple channels.

Reporting to the Communications Manager, the coordinator manages digital platforms, which include our website, social media channels and email marketing, develops content and assists with internal and external events. The ideal candidate is a continuous learner who has outstanding writing and communication skills, and is digitally-savvy, detail-focused, organized, curious and eager to contribute to a dynamic and deadline-driven Communications Department.

CORE RESPONSIBILITIES

1. Website updates : Updates and manages the Association’s website on a daily basis, ensuring all content is accurate, up to date, is searchable through SEO and aligned with brand standards

2. Social media : Supports with social media content creation (including photography and video), analytics, SEO optimization, maintains content calendar for social media, and daily social media monitoring

3. Writing, editing, and basic graphic design : Producing internal and external materials including e-newsletters, updating fact sheets, posters, presentations, social media content, website content, and Board reports.

4. Event coordination : Supports the planning and execution of Association events, including town halls, annual conferences, awards gala, pharmacist presentations, the Annual General Meeting (AGM), and pharmacy tours.

5. Media monitoring : Tracks and catalogues relevant media coverage, summarizing key points, monitoring tone and sentiment, flagging notable news items, and communicating news media updates to members.

6. Brand compliance : Ensures that materials meet Association identity standards, branding, and consistent quality for all publications and media channels.

7. Respond to inquiries : Supports the day-to-day triaging of our Communications email inbox, forward to relevant subject matter expert and respond to inquiries.

8. Workflow management : Ensuring that communications materials are organized and easily searchable, digital assets are uploaded, tagged with metadata on shared cloud server systems.

9. Data entry and tracking : Updating subscriber lists, tracking attendance and engagement at events, updating government relations data and assisting with the upkeep and organization of intranet content to ensure timely and relevant information is available to staff.

10. Project coordination and support : Supports with other communications duties and projects as required.

REQUIRED KNOWLEDGE, SKILLS & ABILITY

• Exceptional written and oral communications skills in English, including knowledge and concept of corporate communications, public relations and issues management.
• Proven experience publishing with CMS systems such as Drupal or WordPress and knowledge of basic HTML.
• Proficiency in social media management tools
• Knowledge of SEO and web content optimization strategies.
• Thorough familiarity and proficiency with email marketing, Microsoft Office and SharePoint.
• Familiarity with multimedia communication tools such as video, audio, slides, desktop publishing, photography, graphic design and print production techniques and processes.
• Demonstrated experience working in Adobe Creative Suite (Adobe Illustrator, InDesign, Photoshop) to create basic publications and graphics.
• Previous experience shooting and editing video and photo content for social media will be considered an asset.
• Excellent customer service ethic and high expectations for quality and attention to accuracy and detail.
• Strong people skills and the ability to build strong working relationships with colleagues and members.
• Highly self-motivated, self-directed, and organized with the ability manage competing priorities in a fast-paced environment, working well under pressure and to a deadline.
• Demonstrated experience managing workflows; developing and deploying communications and compiling analytics and reports.
• Willingness to be flexible and adaptable to changing priorities.
• Demonstrated ability to handle sensitive and confidential information appropriately.
• Demonstrated ability to conduct oneself in a professional manner in a demanding, high stress, fast-paced environment.

OTHER REQUIREMENTS

Resides in Lower Mainland and available for ad hoc in-person meetings and events.

Possession of a valid driver’s license and access to a vehicle is required.

Must be legally eligible to work in Canada.

SPECIAL REQUIREMENTS

Occasional requirement to work in the evenings and on weekends.

Occasional travel may be required.

EXPECTED SALARY RANGE

Base salary : $60,000 - $67,000

Bonus and Benefits Package : $5,000 to $8,000 that includes personal development and professional development fund for continued skills development.

WORK FORMAT

Hybrid work environment

Virtual : High volume of virtual meetings.

In-person : Quarterly check-in, attendance at various events such as pharmacy tours, meetings with staff and members and BCPhA events. Seasonal travel to different regions in British Columbia.

EXPECTED SALARY RANGE

Base salary : $60,000 - $67,000

Bonus and Benefits Package : $5,000 to $8,000, including personal development and professional development fund for continued skills development.

ALL APPLICANTS MUST SUBMIT A COVER LETTER.