Communications Coordinator

International Needs Canada; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

International Needs Canada seeks a Communications Coordinator to enhance their digital communication strategy. The role involves creating engaging content across platforms, managing social media, and supporting donor communications, all while contributing to a global mission focused on social change.

Benefits

Benefits package

Dental care

Extended health care

Disability and life insurance

RRSP match

Casual dress code

On-site parking

Opportunity to make a global impact

Qualifications

• Experience in marketing, communications, graphic design, or public relations.
• Proficient in social media platforms and email marketing.
• Strong storytelling and communication skills.

Responsibilities

• Draft email newsletters and campaign content.
• Create social media posts and maintain a content calendar.
• Monitor engagement and track analytics.

Skills

Strong writing

Social media proficiency

Graphic design proficiency

Organizational skills

Digital marketing knowledge

Analytical skills

Collaboration

Education

Bachelor’s degree in Marketing or Communications

College diploma in a relevant field

Tools

Mailchimp

Canva

WordPress

Job description

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Manager of Operations @ International Needs Canada || MBA from Ivey Business School

Communications Coordinator

~ As part of your application, please provide a brief overview of why you are interested in this company and position ~

About Us

International Needs Canada is part of a Christian global development organization with 34 partner countries worldwide. Our vision is "Transformed Lives, Changed Communities," which we pursue by empowering women and children to reach beyond their circumstances and chart their own paths in life. We work in developing countries to tackle critical issues such as forced labour, child marriage, sexual exploitation, malnutrition, and other poverty-related problems.

About You

You’re a creative and detail-oriented communicator who is passionate about using digital tools to connect people to meaningful causes. You thrive in a collaborative environment but are also comfortable taking initiative and managing projects independently. You’re eager to use your skills to create engaging content, share impactful stories, and help shape how donors and audiences engage with our work. You are:

• A strong writer with the ability to adapt tone and content for different platforms
• Experienced with social media platforms and content creation
• Proficient in graphic design
• Organized and efficient at managing timelines and content calendars
• Familiar with digital marketing best practices and email marketing platforms
• Comfortable using analytics to track and improve performance
• A team player who is mission-driven and globally minded

About the Role

The Communications Coordinator plays a key role in executing International Needs Canada's communications and marketing strategy. This role is responsible for content creation, scheduling, posting, and reporting across digital platforms, as well as assisting with donor updates, newsletters, and other outreach. The coordinator ensures that the stories and updates from INCA’s global partners are shared with clarity, consistency, and impact.

Key Responsibilities

Content & Campaign Support

• Draft email newsletters, donor updates, and campaign content.
• Create social media posts and maintain a consistent content calendar.
• Write stories based on reports from partners and field staff.
• Assist with the preparation of appeal letters, reports, and marketing materials.

Social Media & Digital Engagement

• Schedule and post content to Facebook, Instagram, LinkedIn, and Twitter.
• Monitor engagement, respond to messages, and support follower growth.
• Track analytics and share performance reports.

Email Marketing & Website

• Format and schedule emails via Mailchimp (or equivalent platform).
• Segment lists and help maintain contact database.
• Update website content and donation pages.
• Implement basic SEO strategies and monitor web analytics.

Visual Content

• Create simple graphics in Canva (or equivalent tool).
• Help manage photo/video library and support editing needs.

Team Support

• Assist with project-related communications, including formatting donor reports.
• Conduct basic research or surveys as needed.
• Provide administrative support for marketing projects and events.

Qualifications

• Experience in marketing, communications, graphic design, or public relations
• Proficiency in social media platforms (Facebook, Instagram, LinkedIn, Twitter; TikTok is a plus)
• Experience with email marketing tools (e.g. Mailchimp) and website CMS (e.g. WordPress or Wix)
• Working knowledge of MS Office (Word, PowerPoint, Excel)
• Familiarity with Canva (required); Adobe Creative Suite (Photoshop, InDesign, Illustrator, After Effects) is an asset
• Strong written communication and storytelling skills
• Photography or videography skills, including basic editing (preferred)
• Experience in the non-profit sector (volunteer or professional) is an asset

Education

• Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field (preferred)
• College diploma or certificate in a relevant field (acceptable)
• Equivalent combinations of education and experience will be considered

What We Offer

• Benefits package
• Dental care
• Extended health care
• Disability and life insurance
• RRSP match
• Casual dress code
• On-site parking
• Opportunity to make a global impact

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Non-profit Organizations

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