Communications Consultant

CivicInfo BC; Kelowna; Remote; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Earned day off

Paid vacation

Pension plan

Job summary

The City of Kelowna seeks a Communications Consultant to bring senior-level expertise to a team focused on customer service, community and business engagement. You will translate complex issues into clear communications aligning organizational goals with audience needs, and provide trusted advice from planning to delivery and evaluation.

You will lead internal and external communications, develop plans, write and edit materials, and coordinate awareness campaigns, crisis plans, and events while

Qualifications

• Excellent writing, political acumen and relationship-building.
• Ability to independently lead complex, sensitive communications initiatives.
• Experience advising senior leaders and delivering measurable results.

Responsibilities

• Provide internal and external strategic communications counsel.
• Develop communications plans and deliverables to support organizational goals.
• Write and edit content; coordinate awareness campaigns, crisis plans, campaigns and events.
• Assess effectiveness and continuously improve programs; manage relationships with senior leaders.

Skills

Strategic communications

Stakeholder management

Crisis communications

Exceptional writing

Public relations

Education

Post-secondary education in communications/PR/journalism

Job description

Help connect the City of Kelowna’s priorities with the people they matter to. As a Communications Consultant, you will bring senior-level expertise to a team focused on customer service, community and business engagement. You will turn complex issues into clear, purposeful communications that connect organizational goals with audience needs.

Your primary focus will be internal and external strategic communications. You will provide trusted advice, develop well-researched communications plans and create the materials that bring them to life. Drawing on political acumen and sound judgment, you will anticipate issues, recommend approaches and take ownership of your work from planning through delivery and evaluation. You will assess effectiveness, apply what you learn and continuously improve your programs. This is a strategic, hands‑on role: alongside advising senior leaders, you will write and edit content and coordinate activities such as awareness campaigns, crisis plans, marketing campaigns, and events.

Qualifications You bring post‑secondary education in communications, public relations or journalism and substantial, progressively responsible experience in corporate communications. Your work demonstrates that you can independently lead complex, sensitive communications initiatives, advise senior leaders with confidence and deliver results. You can share examples that show how your judgment and critical thinking have deepened through increasingly challenging work, how you have solved problems and how you have used research and evaluation to improve outcomes. Exceptional writing, political acumen, relationship‑building and project management skills are essential, along with experience supporting change. You take accountability for your recommendations, commitments and results, balance competing priorities and maintain close attention to detail. You are equally willing to shape strategy and handle the small, practical tasks that make it succeed. Experience in government and/or advising senior leaders is an asset.

Help create Kelowna asa City of the Future.Our diverse and dynamic team strives to innovate to make things better, work as one team, serve proudly and leadresponsibly.Live, work and playin one of Canada’s fastest growing cities. Kelownaboasts miles of lake access,public areasand outdoor recreation opportunities, a vibrant downtown and cultural scene,healthyand connectedneighbourhoods. With modern technology and an ever‑changing virtual landscape, we may be willing to consider applicants who want to work from home, provided you reside in the Okanagan region, with the ability to come into the office, as required.

Grow your career in an organization that supports employee work‑life balanceand careerandprofessional development.This exempt position offers a salary range of$89,600 to $104,500annually, employer-paidcomprehensive benefits,an earned day off program, paid vacationand one of Canada’s top pensionplans.

The City of Kelowna is committed to being an organization that values and reflects its community’s diverse population, and to fostering an equitable, inclusive and progressive work environment where everyone can be their authentic self and feels a sense of belonging.

Applications must be received by end of day November 22, 2026.

Applicants not contacted within three weeks of the closing date are thanked for their interest