Communications Assistant - Targeted Wage Subsidy

POSITION SUMMARY

Seabird Island Band is providing an opportunity for a Targeted Wage Subsidy Communications Assistant. Responsibilities may include answering phones, booking appointments for clients, file management, organizing, and other clerical duties. This position will also require the successful applicant to be able to provide exceptional client and customer service; courteous, friendly, and professional assistance to clients from a broad demographic.

Eligibility requirements:

• Must be Aboriginal status/non-status, on/off reserve who resides within the SASET catchment area.


• Must be 18 years of age or older (not currently in school)


• Long term unemployed (3 months or more)


• No longer required by law to attend school


• Participant may have marketable skills but lack work experience in area in which the work experience and/or training will occur


• Not be receiving other Service Canada supports funding


• All Service Canada Personal Information Forms (PIFS) and Client Consent Forms (CC’s) must be submitted prior to commencement of program.

This is a term contract position with an end date of March 31st, 2026.

SUCCESS PROFILE

What does it take to be successful working at Seabird Island? Check out the top traits we’re looking for and see if you have the right mix.

• Customer Service: Provides consistent, professional, and welcoming customer service to client, members and staff.


• Organized: Ability to learn how to process and organize electronic and paper documentation and information.


• Personable: A collaborative attitude, participating in the planning, developing, extending services, and promoting effective strategies to encourage a positive work environment


• Communicator: Efficient verbal, written, and listening skills and proven ability to adjust style for various audiences.


• Multitasker: The ability to balance competing priorities, meet deadlines.
  

WORK THAT MATTERSDo you enjoy working as part of a team and are able to deliver individual results. You thrive in an environment, which allows you to make a high impact towards the future of a First Nations Community.

We are located 1 kilometer from Agassiz, BC on the beautiful Fraser River, 120 km east of Vancouver.

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WHAT YOU'LL DO

• Front line customer service, screening visitors, answering questions, and asking questions of visitors to properly direct them to the right team member.


• Tracks the Communications Supervisors schedule and availability.
  


• Coordinates administrative processes, information, forms, etc.
  


• Assist visitors in the preparation of Work Orders for submitting their jobs.
  


• Provide staff orientation to all Seabird staff around the “Communications services and capabilities offered
  


• Schedule and coordinate meetings/appointments for the team as directed by the Supervisor.
  


• Transcribing recordings.
  


• Complete monthly inventory.
  


• Data Input / Tracking/Charting - in Excel.
  


• Print Production: printing and copying.
  


• In-house Print Servicing: loading paper, change toner, take care of paper jams.
  


• Finishing & Binding: laminating, cerlox binding, paper cutting, collating & more.
  


• Distribution of finished products to staff.
  


• Distributing newsletters to distribution points and prepare mail-out for the newsletter.
  


• Tidy-up, dust and sweep the entire Communications office as required.


• Filing both digital and paper versions.
  


• Scanning and saving of documents & photos.
  


• Assist with photos: for events, staff ID and more.
  


• Proofread and review Newsletters and more, ensuring everything meets quality and consistency standards.
  

• Other duties or responsibilities as assigned by your Supervisor, Manager, Director, or the ED

WHAT YOU BRING

Education

• High School Diploma or GED

Skills/Experience

• Working knowledge of office equipment: Computer, printers, and more.
  


• Advanced typing skills an asset.
  


• Excellent time management skills, taking initiative.
  


• Attention to detail and problem-solving skills.
  


• Able to interact with visitors, strangers and staff, screening clients to understand what they want and how to get it.
  


• Ability to multi-task and prioritize.
  


• Valid BC Driver’s License considered an asset.

Requirements

• Ability to lift 25lbs (case of paper)

• Good computer skills with the Microsoft Office 365 Suite (Outlook, Word, Excel, PowerPoint, Teams.)


• Proficient interpersonal and communication (written and verbal) skills.


• Ability to agree as well as adhere to Seabird Island Band Human Resources (HR), Finance, and Information Technology (IT) Policies and Procedures, etc.


• Knowledge, respect and understanding of Stó: lō culture, traditions and language or willingness to learn.


• Experience working with First Nations community is considered an asset.


• Satisfactory Criminal Record Check

PRE-EMPLOYMENT SCREENING

• Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with SIB HR Policy, protecting the integrity and confidentiality of information gathered during the evaluation.

Seabird Island is an equal opportunity employer and encourages applications from all qualified individuals. Pursuant to S. 41 of the BC Human Rights code, preference may be given to Applicants of Indigenous, Métis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.

We thank you for your interest. Only those selected for an interview will be contacted.