Communications Assistant, PGME

The University of British Columbia; Vancouver; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

An established educational institution is seeking a Communications Assistant to enhance its postgraduate medical education communications. This role involves managing daily communications, drafting newsletters, and updating web content to support the strategic goals of the department. The ideal candidate will demonstrate strong writing skills, attention to detail, and proficiency in various communication platforms. Join a vibrant community committed to academic excellence and innovation, where your contributions will shape the future of medical education and outreach.

Qualifications

• 3 years of related experience or equivalent education.
• Moderate to advanced skills in MS Office and web platforms.

Responsibilities

• Assist in PGME communications activities and manage daily communications.
• Draft and support creation of PGME newsletters and website content.

Skills

Effective oral and written communication

Interpersonal skills

Organizational skills

Attention to detail

Multi-tasking

Education

High School graduation

Two-year post-secondary education

Tools

MS Word

Excel

PowerPoint

WordPress

SharePoint

Canva

Adobe Creative Cloud

Job description

Communications Assistant, PGME page is loaded

Communications Assistant, PGME

Apply locations UBC Off-Campus Hospital Sites time type Full time posted on Posted 2 Days Ago job requisition id JR20847 Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Marketing & Comm Asst (Gr5)

Job Title

Communications Assistant, PGME

Department

Communications Support | Medical Postgraduate | Faculty of Medicine

Compensation Range

$4,314.00 - $4,532.00 CAD Monthly

Posting End Date

May 25, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The UBC Faculty of Medicine, through its Office of Postgraduate Medical Education (PGME), provides postgraduate medical training in 74 Royal College and 2 Family Medicine training programs in addition to a growing portfolio of Area of Focused Competence (AFC) Fellowship programs. The programs span multiple training sites and are distributed to clinical academic campuses and affiliated regional centers across the province. To accommodate the government funded increase in MD undergraduate graduates, the PGME program has been increasing the number of residents accepted into its programs. Since 2003 the number of residents has grown from 700 to more than 1500 in 2025.

The Communications Assistant, Postgraduate Medical Education (PGME)will assist in the implementation and coordination of PGME communications activities. This includes handling daily communications on various platforms (WordPress, SharePoint and other UBC systems) as well as assisting in communications projects in service of the Department’s strategic goals. The work requires a detailed understanding of PGME, its priorities and key activities, academic programs, and the interests of stakeholders, together with an ability to profile postgraduate medical education and its activities in a clear and appropriate format to multiple audiences.

All duties and responsibilities are carried out in the PGME office in Vancouver, BC and via hybrid work from home arrangements.

Organizational Status
This position reports directly to the Communications Specialist, PGME and is expected to work independently with minimal guidance. The incumbent will also receive direction from the Infrastructure and Operations Manager, PGME. This position will interact with Residents, Program Directors, Program/PGME Staff, Faculty of Medicine and UBC Communications departments.

Work Performed

• Triages emails sent to the PGME communications generic inbox and either responds to or escalates as appropriate.
• Drafts and supports the creation of PGME newsletters to programs and residents. Duties include:
  • Soliciting newsletter content from PGME staff, partners, and postgraduate programs as required.
  • Liaising, following up, and engaging with subject-matter experts as appropriate.
  • Organizing content received in a clear and appropriate format for the intended audience.
  • Adding draft content to newsletter platform using established templates.
• Performs day-to-day updates to the PGME website and Hub intranet with necessary approvals as required. Duties include:
  • Conducting daily operational updates to website and intranet pages.
  • Ensuring all documents uploaded to sites are current.
  • Adding upcoming event listings.
  • Editing web content for accuracy and clarity.
  • Checking links and updating broken links as needed.
  • Engaging and liaising with subject-matter experts as required.
  • Ensuring proper approvals have been received when broader updates to the PGME website are required.
• Coordinates email communication timing and delivery within the PGME office.
• Drafts supporting content for the website, intranet and newsletter such as spotlights or other features as required.
• Proofreads, edits and fact checks content prior to distribution or publication via website, intranet, newsletter or email.
• Conducts regular content audits on the PGME website and Hub intranet working with relevant PGME staff to update content as needed.
• Adds alt text for images in keeping with industry best practices to support accessibility and improve website SEO.
• Creates visual content using Canva or Adobe Creative Cloud.
• Oversees the newsletter platform distribution contacts lists and ensures accuracy.Monitors email open rates and engagement.
• Oversees the files in media library adhering to PGME records management best practices and ensuring accuracy of document versioning and naming conventions.
• Uploads videos to Panopto and adds titles and descriptions as necessary.
• Assists with other communications projects and events as required.
• Performs other related duties as necessary in keeping with the qualifications and requirements of the job.

Consequence of Error/Judgement


Supervision Received
The individual reports to and works under the direction of the Communications Specialist, PGME under the supervision of the Infrastructure and Operations Manager, PGME as well as PGME Senior Leadership. Works independently under general supervision.

Supervision Given
None. May explain work procedures to new, temporary staff, students and/or volunteers.

Minimum Qualifications

High School graduation, plus a two-year post-secondary education, plus three years of related experience, or an equivalent combination of education and experience.

• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Effective oral and written communication, prioritizing, multi-tasking, and interpersonal skills
• Exceptional writing and grammar skills
• Proven ability of assimilating, analyzing and presenting information to a variety of audiences
• Preference for candidates with moderate to advanced skills in MS Word, Excel, PowerPoint, email, and WordPress, and the ability to apply these tools effectively to complex tasks
• Experience adding content to SharePoint, WordPress, or other web platforms
• Experience with Envoke or other newsletter platforms
• Demonstrated ability to work efficiently, diplomatically, and collaboratively with diverse individuals.
• Ability to maintain accuracy and attention to detail. Strong organizational skills.
• Working knowledge of design software including Canva orAdobe Creative Cloud and familiarity with basic design principles
• Basic knowledge or experience with HTML and CSS an asset
• Experience in photography or videography or video editing an asset
• Knowledge and understanding of social media platforms (YouTube, Twitter, LinkedIn etc.) and their respective audiences and how they can be deployed
• Knowledge of university policies and procedures preferred

About Us

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. A large part of what makes us unique is the community of engaged students, faculty, and staff who are collectively committed to shaping a better world.

Recognized as a leading employer in British Columbia and Canada, UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential. New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work. Are you ready to embrace the future together?

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at [e-mail] .