Communications and Outreach Coordinator

Koffler Arts; Toronto; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

An innovative arts organization in Toronto seeks a Communications and Outreach Coordinator to manage communications, execute outreach plans, and enhance public programming. The ideal candidate will collaborate closely with the external relations and artistic engagement teams, ensuring effective communication strategies and audience engagement. Must have strong social media and content creation skills, along with a passion for the arts. This position is hybrid, requiring at least four days on-site.

Qualifications

• Experience in crafting compelling communications.
• Ability to analyze engagement data to refine strategies.
• Proficiency in managing multiple projects simultaneously.

Responsibilities

• Plan and execute content for social media.
• Coordinate exhibition openings and outreach activities.
• Lead group visits and promote to various organizations.

Skills

Social media management

Content creation

Visual design skills

Communication skills

Event coordination

Job description

The Communications and Outreach Coordinator position is hybrid with a minimum of four days per week on-site at Koffler Arts. Additionally, the incumbent will be required to work select evening and weekend hours (accruing an equal number of lieu hours).

Reporting to the Director of External Relations and the Head of Artistic Engagement, the Communications & Outreach Coordinator is a key member of the Koffler Arts team, coordinating communications plans, outreach activities, and public programming.

In collaboration with the Director of External Relations :

• Plan and execute content calendar for social media accounts
• Craft and distribute compelling Koffler Arts e-newsletters and promotional communications; analyze data to refine strategies
• Capture, edit, or design visuals / assets (photos, video, graphics, etc.) for social media, website, e-newsletters, print and publications, as well as create promotion materials for Artistic Engagement events / programs
• Maintain and update the Koffler Arts website and online event boards with key information about exhibitions, events / programs, and announcements
• Coordinate exhibition openings, including compiling invitation lists and sending key information to partners
• Coordinate with the Director of External Relations to ensure messaging is in line with Koffler Arts style, voice, audience, etc.
• Other duties related to communications as assigned

In collaboration with the Head of Artistic Engagement :

Imagine possible new audiences in function of each exhibition, event or performance and make appropriate connections – by telephone, email and in-person meetings – to establish new partnerships and nurture relationships

Promote group visits to K-12 schools, colleges / universities, community groups, clubs and organisations from diverse sectors, houses of worship (synagogues, churches, etc.), summer camps, senior residences, professional associations, etc. across the GTA

Ensure group visits are on the calendar with designated staff / volunteer tour leader, and lead select group visits

Contribute to research and development of Educator / Family Guide content

Coordinate select Artistic Engagement events / programs–smaller and larger in scale–from conception to completion

Draft and email Letters of Agreement for event / program presenters and process paperwork for fees / honoraria and reimbursements; share promotional materials with presenters so they can also promote events / programs

Collect and collate attendance / statistical data for group visits and Artistic Engagement events / programs including quantitative (numbers and demographics) and, when possible, qualitative data (testimonials)

Other duties related to outreach and events / programs as assigned

Additional responsibilities :

Monitor general inquiries inboxes, responding to questions about exhibitions, events / programs, and group visits, and respond in a timely manner with information and confirmations

Create accounts receivable and / or submit accounts payable invoices related to communications / marketing and events / programs and track budgets

Coordinate photography, videography and / or audio recording for exhibitions and select programs and events

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