Communications and Design Specialist

International Federation on Ageing; Canada; Hybrid; CAD 59,700 - 75,000; Full time

Job summary

An international non-profit organization based in Toronto is seeking a Communications and Design Specialist. This role involves creating high-quality visual content, managing digital communications, and supporting the organization's social media presence. The ideal candidate has a background in graphic design and multimedia content creation, coupled with strong organizational skills. This position offers a hybrid work model with flexibility to work remotely, making it suitable for candidates across Canada.

Qualifications

• 3-5 years of experience in graphic design and multimedia content creation.
• Strong proficiency in Adobe Creative Suite.
• Demonstrated skills in both print and digital design.
• Proven experience in video production and editing for various platforms.

Responsibilities

• Develop creative concepts and design digital and print materials.
• Support in planning and editing short- and long-form videos.
• Collaborate with staff to translate data into compelling visual narratives.
• Design creative content for social media platforms.

Skills

Graphic design

Multimedia content creation

Video production

Project management

Communication skills

Education

Bachelor’s degree in graphic design, communications, media production, marketing

Tools

Adobe Creative Suite

Figma

Job description

Title: Communications and Design Specialist

Classification: IFA Project Officer

Employment: Permanent

Hours of Work: 1.0 FTE - 38 hours per week, 8.30am - 5.00pm

Salary: $59,700 – $75,000

Reports to: Director, Communications

International Federation on Ageing (IFA)

The International Federation on Ageing (IFA) is an international non-governmental organization with a membership base of NGOs, the corporate sector, academia, government, and individuals spanning 76 countries. The IFA has formal relations with the United Nations and the World Health Organization.

The IFA’s vision is ‘a world of healthy older people whose rights are both protected and respected.’ This is inspired through the goal of being the global point of connection of experts and expertise that help to shape and influence policy at all levels of government.

Our Values

Fairness – We endorse the inalienable and inherent rights of all human beings. We work to ensure all older people are treated equitably, and give priority to those experiencing disadvantage.

Participation – We forge new ways to ensure older people are engaged in life through formal and informal social, cultural and economic activities.

Position Overview

The Communications and Design Specialist play a key role in shaping and amplifying the IFA’s voice through compelling visual storytelling. This position is responsible for designing and producing high-quality digital and print assets, creating engaging video content, and supporting the organization’s social media presence. As part of the communications team, the Specialist transforms complex ideas and impact stories into accessible, inspiring visuals that resonate with diverse audiences, including decision makers, partners, donors and community stakeholders.

Roles and Responsibilities

Graphic Design and Visual Assets

• Develop creative concepts and design digital and print materials such as reports, infographics, toolkits, social media graphics, presentations, and event collateral.
• Skilled in Figma for UI/UX workflows and web design projects.
• Maintain brand consistency across all visual communications, ensuring alignment with organizational identity and messaging.
• Support campaign and fundraising initiatives with eye‑catching, audience‑focused designs.

Video Production and Editing

• Support in planning and editing short‑ and long‑form videos that highlight the organization’s programs, people, and impact.
• Create video content optimized for web and social media platforms, using storytelling techniques to connect emotionally with viewers.
• Manage post‑production elements, including graphics, sound, and captions, to deliver polished final products.

Impact Storytelling

• Collaborate with Policy and Advocacy staff to translate data, stories, recommendations into compelling visual narratives.
• Develop infographics and multimedia that bring the organization’s mission and impact to life.
• Ensure storytelling reflects the voices, dignity, and agency of the communities served.

Digital Communications and Social Media

• Design creative content for social media platforms (e.g., LinkedIn, X/Twitter, Facebook, Instagram) to grow engagement and visibility.
• Work with team members to align visual content with editorial calendars and campaign strategies.
• Draft and edit newsletters, announcements, and web copy that reflect the organization’s voice and tone.
• Track performance of visual assets across platforms to refine creative strategies.

Project and Organizational Support

• Support the Communications Director with project tracking, content scheduling, and internal communications.
• Participate in team brainstorming sessions and contribute ideas for innovative outreach and engagement strategies.
• Other duties as assigned.

Qualifications and Experience

Required

• Bachelor’s degree in graphic design, communications, media production, marketing, or related field or combination of relevant experience and training.
• 3–5 years of experience in graphic design and multimedia content creation.
• Strong proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Premiere Pro/After Effects).
• Demonstrated skills in both print and digital design, with a portfolio showcasing prior work.
• Proven experience in video production and editing for a range of platforms.
• Ability to craft equity‑centred visual content that communicates impact and engages diverse audiences.
• Strong organizational skills, attention to detail, and ability to manage multiple projects with competing deadlines.
• Excellent written and verbal communication skills.
• Enthusiasm for working collaboratively in a team environment while also taking initiative on independent projects.

Preferred

• Experience with social media strategy and content scheduling tools (e.g., Hootsuite).
• Experience with email marketing platforms such as Constant Contact or Mailchimp.
• Experience working in nonprofit or mission‑driven organizations.
• Interest or experience in aging, public health, or non‑profit communications.

Location

The IFA office is based in Toronto, and follow a hybrid work model with one in‑office day per week. Fully remote arrangements will be considered for exceptional candidates located outside the Greater Toronto Area, with occasional travel required for team meetings or events.

Application Process

Interested candidates are invited to submit their résumé and a brief cover letter outlining their relevant experience, and include a link to a portfolio or attach samples of relevant previous work to [e-mail].

The International Federation on Ageing is an equal opportunity employer; committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and can thrive.