Communications Advisor, External Communications (Hybrid)

The Hospital for Sick Children; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading children's healthcare center is seeking a Communications Advisor to support external communications. This role involves media monitoring, social media management, and producing engaging content. Candidates should have a relevant degree and 1-2 years of experience, with a focus on creativity and collaboration within the healthcare sector.

Benefits

Employee wellness focus

Inclusive environment valuing equity and diversity

Meaningful impact in children's healthcare

Qualifications

• 1-2 years of experience in communications, social media, or media.
• Excellent writing and editing skills, knowledge of Canadian Press style preferred.
• Strong interpersonal skills to build relationships internally and externally.

Responsibilities

• Conduct daily media monitoring and produce reports.
• Manage social media requests and create high-impact content.
• Respond to media requests and organize events.

Skills

Writing

Public relations

Social media

Teamwork

Project management

Education

Degree / diploma in communications, public relations, social/digital media, journalism, or marketing

Tools

Social media channels

Job description

Communications Advisor, External Communications (Hybrid)

Join to apply for the Communications Advisor, External Communications (Hybrid) role at The Hospital for Sick Children .

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through healthcare, research, and education. Our reputation is built on the skills, knowledge, and experience of the extraordinary people who work here every day. SickKids is committed to ongoing learning and development, offering a supportive work environment that maintains high standards of practice.

When you join SickKids, you become part of our community, sharing a commitment to our vision of Healthier Children. A Better World .

Don't miss the opportunity to work alongside the world's best in paediatric healthcare.

The Communications Advisor, External Communications, will join the dynamic Communications & Public Affairs (CPA) team at SickKids, contributing to external communications activities that highlight SickKids' role as a leader in children's health nationally and globally.

Reporting to the Manager, External Communications & Public Affairs, and working closely with colleagues, the successful candidate will promote understanding of SickKids' values and strategic priorities through social media, media relations, and multimedia content development.

We seek someone creative, passionate, and comfortable multitasking in a collaborative, fast-paced environment. As part of the SickKids community, you will have opportunities to learn, thrive, and contribute.

Here's What You'll Do

• Conduct daily and real-time media monitoring and produce reports;
• Perform social media monitoring and community management, escalate issues, and respond to messages;
• Respond to media requests;
• Organize or supervise interviews, photo / video / media shoots, and events;
• Manage social media requests and content from internal clients;
• Interview and obtain consent from patients and families for content, stories, or events;
• Attend events across SickKids to capture photos / videos for social media;
• Create original content with patients and families for SickKids channels and engage with user-generated content;
• Develop and write web stories and social media posts, and coordinate multimedia content development;
• Create high-impact social media content including videos, photos, graphics, and captions for platforms like Instagram, LinkedIn, X, and YouTube;
• Stay updated on social media trends, explore new channels, and seek engagement opportunities;
• Conduct research and fact-checking for storytelling and initiatives;
• Track and report social media analytics proactively and upon request.

Here's What You'll Need

• Degree / diploma in communications, public relations, social / digital media, journalism, or marketing;
• 1-2 years of experience in communications, social media, or media;
• Excellent writing and editing skills, with visual awareness. Proofreading and familiarity with Canadian Press style are assets;
• Knowledge of social media channels including Instagram, LinkedIn, X, YouTube, and Bluesky;
• Understanding of current events and media landscape;
• Sound judgment, strategic thinking, troubleshooting skills, and ability to handle sensitive information;
• Strong organizational and project management skills to meet deadlines;
• Ability to work independently and set priorities;
• Strong interpersonal skills to build relationships internally and externally;
• Team player with collaborative skills;
• Passion for healthcare, quick learning ability, and commitment to equity, diversity, and inclusion.

Here's What You'll Love

• Employee wellness focus with our Staff Health and Well-being Strategy;
• An inclusive environment that values equity, diversity, and inclusion;
• Opportunity to make a meaningful impact aligned with our vision of Healthier Children. A Better World.
• Permanent full-time, 1.0 FTE (35 hours / week), hybrid (remote + on-site);

Please submit a cover letter, resume , and relevant writing and social media samples when applying.

SickKids values equity, diversity, and inclusion and provides accommodations for applicants with disabilities. Contact our aSKHR team for support during the application process. If you require accommodations, inform us at the invitation to interview stage. All information related to access, inclusion, or accommodations is confidential.

Technical issues? Email [emailprotected] for assistance. Resumes cannot be sent to this email but support requests are welcome.

Tip : Combine your cover letter and resume into one document (max 20 pages).